Home > Scanner Error > Hp M2727 Scanner Error 5

Hp M2727 Scanner Error 5

Contents

it functioned perfectly! HP cannot guarantee that replacement formatter boards (new or refurbished) will not cause unit to fail again. Feb 23, 2010 | HP Laserjet M2727nf Multifunction Printer 1 Answer Scanner error 5 turn of then on already I tried to solve this problem changing: - scanner, the main board and cleaning the glass of scanner, however, what in fact it decided: to remove (with very well taken care of) band black that it makes the automatic calibration of scanner and to replace following one another one that is functioning. Schließen Ja, ich möchte sie behalten Rückgängig machen Schließen Dieses Video ist nicht verfügbar. Source

Getting a scanner error 5. Wird geladen... The screening process is not perfect and some defective boards may continue to be installed in new and refurbished units. Level 2 Agents Present the below options to the customer. http://www.printertechs.com/printer-troubleshooting/405-scanner-error-5-hp-laserjet-m2727-mfp

Hp Laserjet M1522nf Scanner Error 5

Offer the customer one of the following options: Replace the defective unit with a NEW HP LaserJet Pro M1536 MFP (monochrome). (See PRODUCT COMPARISON CHART below.) Replace the defective unit with a NEW HP LaserJet M2727. (HP cannot guarantee replacement M2727 will not again fail for same reason. Wähle deine Sprache aus. Scanner Error 8 is displayed. Step 2: Please assign your manual to a product: About Advertising About Us Blog Careers News & Media Help Contact FAQ Partners Privacy Policy Terms Community Forums Recent Q&A Top Experts Videos Take a Tour Extras Join as Manufacturer Fixboard Fixya Reports Tip Leaderboard Back to Top Join Fixya on Google+ Follow Fixya on Twitter Join Fixya on Facebook Connect with Fixya on LinkedIn By entering the Fixya site you declare that you have read and agreed to its Terms.

It is possible that it may be covered under an HP Extended Warranty program. If problem persist replace the scanner. SCOPE HP is extending the 1 year Formatter and Scanner Sub Assembly warranties to 2 years from date of purchase. Cb532-67905 HP cannot guarantee that replacement formatter boards (new or refurbished) will not cause unit to fail again.

Scanner Error 8 Scanner unable to find Calibration Label after Copy or Scan Job. Hp Laserjet M2727nf Scanner Error 8 Reply With Quote 11-18-2011 #2 DAG COPIERS & COMPUTERS View Profile View Forum Posts Private Message Field Supervisor 500+ Posts Join Date Oct 2010 Location Kampala, Uganda Posts 838 Post Thanks / Like Thanks (Given) 21 Thanks (Received) 31 Likes (Given) 94 Likes (Received) 91 Dislikes (Given) 0 Dislikes (Received) 0 Rep Power 25 Re: Help with HP Laserjet M2727nf Check by substitution, the scanner home position sensor for defect. If the device is able to boot, Scanner failure will exhibit one of the following symptoms: Scanner Error 5 is displayed. directory In the case of this Service Advisory, the error is due to a bad formatter board that causes the scanner motor to prematurely stop working and triggering either a Scanner Error 5 or 8.

If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. Hp Laserjet Scanner Error 5 Reply 1 1 « Message Listing « Previous Topic Next Topic » Related Documents Testing Your HP Fax Machine with the HP Fax Test ServiceHP Printers - Network Scanner Connection is Lost (Windows)HP Printers - Scanning from a Mac Computer (OS X)HP Photosmart 7510, 7515, ENVY 110, 114 Printers - Restoring eFax ServiceHP Printers - After Windows 10 Upgrade, Printer Does Not Scan Videos Related Step by Step Guides Help With Copy & Scan Quality English Open Menu English Deutsch Español Français Português 中文 한국어 † The opinions expressed above are the personal opinions of the authors, not of HP. For the price of the scanner assembly, your customer may decide it's just not worth fixing. =^..^= If you'd like a serious answer to your request: 1) demonstrate that you've read the manual 2) demonstrate that you made some attempt to fix it. 3) if you're going to ask about jams include the jam code. 4) if you're going to ask about an error code include the error code. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎02-17-2012 08:04 AM yes the light in the scanner moves back & forth just slightly like its stuck.

Hp Laserjet M2727nf Scanner Error 8

The scanner/copier assembly probably needs to be replaced Sep 19, 2011 | HP Laserjet M2727nf Multifunction Printer 2 Answers Scanner Error 5 Turn off then on If power cycling the printer didn't clear the error, then you are going to have to have the scanner/copier assembly replaced.Call a printer tech. Autoplay Wenn Autoplay aktiviert ist, wird die Wiedergabe automatisch mit einem der aktuellen Videovorschläge fortgesetzt. Hp Laserjet M1522nf Scanner Error 5 On a normal working unit, these error messages may appear after the useful life of the scanner has been exceeded (up to 15k jobs from the flatbed). Scanner Error 5 Hp Laserjet 3055 Technical Forums Copier Technical Discussion Canon Konica Minolta Kyocera Mita, Copystar Muratec Panasonic Ricoh, Savin, Gestetner, Lanier Sharp Samsung Toshiba Xerox Other Copier Brands Fax & Printer Technical Discussion Brother Canon HP Kyocera Lexmark Ricoh Other Brands Digital Duplicators Connectivity Cash Registers, Calculators, Telecom, Other...

If problem persist replace the scanner. this contact form what will i doo Respond to this 0 I first got an 'engine error' error message on the printer HP laserjet M2727nf but could still print then later got another error message that appears both on the printer and the computer screen stating '52 scanner error' turn off then on. Unit was purchased 2 years ago or less. Thank you! Register · Log In HP Support Forum Home > Printers > Scanning / Faxing > I am using a hp laserjer m2727 nf. Hp P/n Q3948-60186

Learn more You're viewing YouTube in German. Loading...Oops :Please try again. Hot-Shot: An expert who has answered 20 questions. http://orgias.org/scanner-error/hp-scanner-error-6.html Comment Flag More Print this page Share this page × Moderate Help this question get an answer Is this question mis-categorized or about a different product?

Reply With Quote 11-18-2011 #3 JustManuals View Profile View Forum Posts Field Supervisor 10,000+ Posts Join Date Jan 2006 Location Las Vegas, NV Posts 10,067 Post Thanks / Like Thanks (Given) 157 Thanks (Received) 66 Likes (Given) 662 Likes (Received) 261 Dislikes (Given) 0 Dislikes (Received) 0 Rep Power 138 Re: Help with HP Laserjet M2727nf This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads [email protected] Reply With Quote 11-18-2011 #4 mabawser View Profile View Forum Posts Private Message Tech 100+ Posts Join Date Sep 2009 Location Glasgow Posts 122 Post Thanks / Like Thanks (Given) 1 Thanks (Received) 0 Likes (Given) 1 Likes (Received) 0 Dislikes (Given) 0 Dislikes (Received) 0 Rep Power 16 Re: Help with HP Laserjet M2727nf you will need to replace the scanner assy and even possibly a formatter board. Part Number Q3948-60186 Turn the printer off2. Posted on Feb 25, 2011 Helpful 0 Not Helpful Flag You can't post conmments that contain an email address. × Comment Anonymously Video Images Add Your Answer Tips for a great answer: - Answer the question. - If you need clarification, ask it in the comment box above. - Better answers use proper spelling and grammar. - Provide details, support with references or personal experience.

Thanks & Regards, (RAJNISH KUMAR) Call a technician.

Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. The scanner does need to be changed by an Authorized HP Warranty Repair Facility. Hp Laserjet 3055 Scanner Error 5 Solution Reboot the printer while holding the buttons and hold until permanent storage is displayed.

still not sure if the formatter takes out the scanner..... NOTE: Do not repair a M2727 exhibiting any of the symptoms listed in this Service Advisory. SCOPE HP is extending the 1 year Formatter and Scanner Sub Assembly warranties to 2 years from date of purchase. Check This Out Level 1 Agents Do your best to determine if the failing printer is within or near 2 years from date of purchase.

If the device is able to boot, Scanner failure will exhibit one of the following symptoms: Scanner Error 5 is displayed. Posted on Feb 04, 2011 Helpful 0 Not Helpful Flag You can't post conmments that contain an email address. × Comment Anonymously Video Images Seeker5211 1088 Answers SOURCE: am getting 50.2 fuser error 50.2 error is an internal hardware error.Turn off the power using the switch, and wait at least 30 seconds.Do not use a surge protector. You can contact me directly on : [email protected] May 28, 2010 | HP Laserjet M2727nf Multifunction Printer 2 Answers Hp laserjet M2727nf scanner error 52 First, power the printer off, wait for about 30secs and power on. HP is currently screening new and refurbished formatter boards in hopes of catching the bad ones.

Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎02-17-2012 06:09 AM The motor that runs the scanner i dead or interupted,switch on your printer and see if the scanner moves when booting.. This link will help.http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP I can tell for sure that the warranty for this specific model M2727nf will be extended 1 extra year (means you have 2 years coverage) if the printer has a scanner error 5. How can I fix it. prev next 6 Points Related Questions: 1 Answer My printer HP M2727nf scanner not working, error shown in screen is scanner error 5 turn off then on, please help me about this problem.

Troubleshooting for Level 1 Agents Power cycle the device. The new unit will, however, be covered by standard 1 year warranty and this Service Advisory.) NOTE: NEW products shipped to customers will retain the entire new product warranty. (One Year for either of the above listed products.) Product Comparison Chart (Quick Reference for Level 2 Support) M1536dnf M2727nf Support Model Express Exchange Only Return to Bench (Repair) Functions Print, duplex, copy, scan, fax Print, duplex, copy, scan, fax Black Print Speed Up to 26 ppm Up to 27 ppm Black Print Resolution Up to 600 x 600 x 2 dpi Up to 1200 x 1200 dpi Duplex Printing Automatic (standard) Automatic (standard) Display 2-line LCD (text) 2.5-in LCD (text) Print Technology HP FastRes 1200 REt, HP FastRes, HP ProRes 1200, HP TrueRes Printer Memory 128 MB 64 MB Processor 500 MHz Freescale Coldfire V5X processor 450 MHz Motorola Coldfire V5e SCAN Black Scan Speed Up to 26 ppm Up to 3 ppm Color Scan Speed Up to 15 ppm Up to 3 ppm Scanner Resolution Optical: Up to 1200 dpi Enhanced: Up to 19,200 dpi Optical: Up to 1200 dpi Enhanced: Up to 19,200 dpi Scanner Bit Depth 24-bit 24-bit Maximum document scan size ADF: 8.5 x 14 in Flatbed: 8.5 x 11.7 in ADF: 8.5 x 14 in Flatbed: 8.5 x 11.7 in Scanner input type Flatbed, ADF Flatbed, ADF COPY Copy Speed Up to 26 cpm (single sheet on flatbed, multiple copies) Up to 27 cpm (single sheet on flatbed, multiple copies) Maximum number of copies Up to 99 copies Up to 99 copies Copy scaling 25 to 400% 25 to 400% FAX Fax transmission speed 3 sec per page 3 sec per page Fax resolution Up to 300 x 300 dpi (halftone enabled) Up to 300 x 300 dpi (halftone enabled) Incoming fax memory Up to 400 pages Up to 600 pages Fax speed dials Up to 120 numbers (119 group dials) Up to 120 numbers (119 group dials) PAPER Supported paper sizes Letter, Legal, A4, Executive, A5, A6, B5 (JIS), 16k, 8.5x13Custom sizes: Minimum: 76 x 127 mm (3 x 5 in) Maximum: 216 x 356 mm (8.5 x 14.0 in) Letter, Legal, A4, Executive, A3, A5, A6, B5 (JIS), 16k, 8.5x13Custom sizes: Minimum: 76 x 127 mm (3 x 5 in) Maximum: 216 x 356 mm (8.5 x 14.0 in) Duty Cycle Up to 8,000 pages (printer) Up to 15,000 pages (printer) Paper handling (Input) Priority Input Slot: 10 sheets Tray 1: 250 sheets ADF: 35 sheets Tray 1: 50 sheets Tray 2: 250 sheets ADF: 50 sheets Recommended monthly volume 500 to 2000 750 to 3000 CONNECTIVITY Networking Standard (built-in Ethernet) Standard (built-in Ethernet) Wireless Capability No No Connectivity 1 USB 1 Ethernet 2 RJ-11 fax ports 1 USB 1 Ethernet 2 RJ-11 fax ports HP ePrint capability Yes No Mobile printing capability HP ePrint, Apple AirPrint N/A Parts Required Replacement Part Number Quantity Description Country Specific 1 NEW HP LaserJet Pro M1536 MFP Country Specific 1 NEW HP LaserJet M2727 MFP SERVICE ACTION Ensure the unit in question meets the criteria of this Service Advisory: Unit displays or exhibits one of the listed error messages or behaviors. Recommended Action: Refer to Resolution Objective: Recommended Modification LABOR ALLOWED Hours: 0 Minutes: 0 Service Delivery Type: HP Site EFFECTIVE DATES Start: 2012-01-01 Expiration: 2012-12-31 WARRANTY COVERAGE Labor Covered: By Warranty Parts Covered: By Warranty Travel Covered: By Warranty PARTS LOGISTICS Parts Strategy: Standard Support Process Service Inventory: Return Used Parts: Return -------------------------------------------------------------------------------- Hardware Platforms Affected: HP LaserJet M2727 Multifunction Printer series Components Affected: Not Applicable Operating Systems Affected: Not Applicable Software Affected: Not Applicable Third Party Products Affected: Not Applicable Geographies Affected: Asia Pacific and Japan, Europe/Middle East/Africa, Latin America, Canada, United States Support Communication Cross Reference ID: IA03128486 Copyright 2011 Hewlett-Packard Development Company, L.P. Tip: The max point reward for answering a question is 15. 0 characters Video Photos Link Replacement Parts Add Upload Upload × × Draw a box over the problem!!