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Hp Solution Center An Unexpected Internal Error Occurred

Figure : Windows twain_32 folder In the twain_32 folder, locate a series of folders that begin with hpsj_ followed by four numbers: () hpsj_0000 () hpsj_0001 () hpsj_0002 Click on the first folder beginning with hpsj_ to select it. HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend possible solutions. Posted by Ans Pri at 10:49:00 PM Reactions: Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Labels: HP Deskjet Printers, HP Scanners 23 comments: Reset HP All-in-OneNovember 16, 2008 at 6:57 PMSometimes resetting the printer does the job too..ReplyDeleteSome Tech guyNovember 17, 2008 at 10:27 PMChaised around this issue for an hour before stumbling across this website after already removing / reinstalling software.Perhaps it was removing it from the registry that did the trick.Thanks!ReplyDeletegreenyoda1975December 21, 2008 at 9:13 PMI've tried all this and my paperweight - I mean scanjet 3970 - still won't work. Step two: Remove the imaging device Place the HP CD-ROM into the computer. http://orgias.org/hp-solution/hp-solution-center-an-unexpected-internal-error-has-occurred.html

For the best installation results, HP recommends that you click “Yes” to let the installer check for updates and download them for you. Not communicating properly.Went to driver website - tried the driver check software - says I have the latest version (10.0.1). HP Answers!! Registration is fast, simple and absolutely free so , join our community today! http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/quot-An-unexpected-internal-error-has-occurred-quot-when/td-p/88503

Locate partners—or learn about becoming one.Find EMC PartnersEMC Business Partner ProgramBecome an EMC ResellerPartner CommunityPartner PortalRSA PartnersDell PartnerDirectContact UsPartner with EMC today.Live ChatContact SalesCall 1-866-438-3622Call 1-866-438-3622Company InformationKeep up with the news, jobs, and innovations in IT transformation from Dell EMC.Dell EMC at a GlanceNewsroomLeadership TeamSustainabilityDell TechnologiesContact & Office LocationsDell EMC176 South StreetHopkinton, MA 01748United StatesGlossaryCareers at Dell EMCSocial at Dell EMCEmail General InquiriesSales InquiriesCall 1-866-438-3622Call 1-866-438-3622Business OverviewAnnual ReportsMilestonesAwards & RecognitionExecutive Briefing CentersTotal Customer ExperienceIT ProvenBrandCustomer Reference ProgramDiversity & InclusionDell EMC Gives BackInnovation at Dell EMCNo results foundView All Search ResultsCLOSEMENU Click HP or Hewlett-Packard. Step one: Uninstall the software Disconnect the USB cable from the product. Double-click Add/Remove Programs. 3.

I have followed your instructions to the letter and it works!! Reply 0 0 GAbthorpe Honor Student Posts: 2 Member Since: ‎02-12-2010 Message 7 of 13 (4,967 Views) Report Inappropriate Content Re: C6180 All-in-One An unexpected internal error has occurred when scanning Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎02-12-2010 03:45 AM Has anyone found a solution to this problem yet? If its not going to work for more than, oh, say ten years, don't sell it. Great job HP!What will help, is to do this:1) Completely uninstall all HP software.2) Completely delete "C:\Program Files\HP" and/or "C:\Program Files\Hewlett Packard".3) Go to the registry using Win-R, regedit.exe4) Completely delete "HKLM\Software\Hewlett Packard".5) Completely delete "HKCU\Software\Hewlett Packard".6) Restart your computer.7) Disconnect frominternet (just in case...)8) Run the original installation CD from HP, but answer --NO-- to automatic updates.9) Wait for the installation to finish and voila, your Solution Center is working again!I took the time to post this message, because it really annoyed me.

HP has sold out? I can scan to a flashdrive by using th buttons on the unit itself so that's fine I have un-installed the driver (with HP's help by way of thei specialized windows cleanup utility software). Solution For "An Unexpected Internal Error Has Occurred" For HP Scanjet Scanner and All-In-One Products. 1) Try installing the Patch, Click here to download COL10862.exe the patch. Click OK to close the program, and try one of the following:-Restart the program.-Restart the PC and then try again.-Reinstall the Photo&Imaging Software and try again.8, [ (6, 16, -2147221488)] "i get this error on all of my 3 pc's (Vista, Xp home, Xp pro)i already tried to uninstall and reinstall the all software.i even used the "HP Officejet Software and Driver Removal Utility" , i ran all 4 stages.a month ago it worked with the vista and with the Xp pro pc's, andnow it doesn't.on my third pc i never installed the hp software.only yesterday i did, just to test the scan to PDF.

From the File menu, Select Export. 4. Ask the community! After deleting anything to do with HP and reloading the printer software (several times), I'm still getting the error message when I try to scan using the HP Solution Center: "An unexpected internal error has occurred. SO...does anyone think that Marcel_NI's solution might work.

Try the scan again. http://hpanswers.blogspot.com/2008/03/unexpected-internal-error-has-occurred.html Locate and then double-click hpqdstcp.exe . The Windows Explorer window opens. 2. It also works for 200 dpi but fails always at 150 dpi or below when scanning a document to save as a PDF.I hope this helps and I hope that HP makes a note of this problem and issues a fix for it.

i) Right click on HP Director Icon and select Properties. his comment is here I have an _HP_C6180_All-in-one machine. A custom type of installation might be available for your product. Powered by vBulletin Version 3.7.1Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.

See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... Complementary Content Skip to content. | Skip to navigation Personal tools Log in Search Site only in current section Advanced Search… Navigation Home You are here: Home / IT Instructions / Windows / Fixing "An unexpected internal error has occurred" with a sucky-sucky HP ScanJet 5550c Scanner Info Fixing "An unexpected internal error has occurred" with a sucky-sucky HP ScanJet 5550c Scanner These are instructions for fixing a specific problem that causes "An unexpected internal error has occurred" with the HP ScanJet 5550c (and possibly others) I'm documenting a fix to the "An Unexpected Error Occurred" that has plagued some HP ScanJet scanners. Whenever I try to scan using the HP Solution Center on my laptop, this error comes up. this contact form Still a no-go.

Once that was done, the problems were solved. Their only act is to simply tell you tounstall and reinstall, but without removing this one component, you'll have nothing but problems. Click the twain_32 folder to open it.


Message Edited by Erez on 07-05-2009 01:15 PM Reply 0 Reply 0 0 Erez Tutor Posts: 16 Member Since: ‎05-20-2009 Message 2 of 14 (18,717 Views) Report Inappropriate Content Re: "An unexpected internal error has occurred" when trying to scan to PDF [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎07-06-2009 08:19 AM - edited ‎07-06-2009 08:54 AM i talked to hp support today and they told me to change the language in the "regional and language options" to English(united states), it was set to Hebrew.after doing this the scan to PDF works in the Xp pro machine and also in the Vista Laptop.really strange, because a month ago it worked when the language in the "regional and language options" was set to Hebrew (on both machines).can this change of the language to English in the "regional and language options"could cause anyproblems in other applications?I noticed another thing. Retry the scan from HP Director or HP software. 3) Check whether you have any multiple scanner devices listed in Select Device Tab in HP Director, like HP Scanjet Scanner 3970#1, 3970#2..Still No go? 4) Locate the HP Photo and Imaging Director or HP Director Icon on the desktop or from the Start -> Programs -> HP Menu under Start Button. Still a no-go. GOOD LUCK!

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Click Start==>Control Panel. 2. I was able to find one that was already listed in my available drivers on my system. Re: NMM 2.4.1 FILE BACKUP ISSUE "ERROR:Windows API GetVolumePathName failed with Windows error" Christopher Imes Oct 2, 2013 9:50 PM (in response to prashanna) Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility. Click on Update Driver and then you can hunt around for the correct driver.

Reply 0 0 teacher0041 Student Posts: 1 Member Since: ‎01-06-2010 Message 9 of 14 (16,659 Views) Report Inappropriate Content Re: i have problama Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎01-06-2010 08:46 AM when i scan in ( pdf ) tyb this message appear : An internal error occurred while processing the document. Uninstalling and reinstalling the software doesn't do it. Country: India Select a location Americas Europe, Middle East, Africa Asia Pacific and Oceania Select a language Confirm Back Z7_M0I02JG0KOT530A6KJKFRQ0816 hp-detect-load-my-device-portlet Actions ${title} Loading... OS Vista Home Premium 32 bit New 04 Feb 2009 #2 TracyJ View Profile View Forum Posts Newbie Join Date : Dec 2008 Posts : 8 Vista Home Premium 32 bit Local Time: 12:42 Re: "An unexpected internal error has occurred" while Scanning FYI, HP does have a fix for this sort of error but it is not compatable with Vista.

Type regedit and click on OK. On the left side of the Explorer window, locate the C:\ drive (usually labeled as Local Disk), and then click the Plus sign () next to it. When the confirmation message displays, click Yes. Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading...