If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. I use Citrix to then gain access to our mail server. Category:Printers Share this conversation Expert: Freddy M. Login|Contact Us Printers Printer Repair Questions? http://orgias.org/hp-printer/hp-printer-error-31000-mac.html
After that I was printing all my pdf's without issue. Try to Copy and Paste the document into a NOTEPAD or another program and see if it prints out. **Click the KUDOS star on the left to say 'Thanks'**Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it. Helpful (0) Reply options Link to this post by Alan Ackerman, Alan Ackerman Nov 21, 2006 10:32 PM in response to Alan Ackerman Level 1 (92 points) Nov 21, 2006 10:32 PM in response to Alan Ackerman debug was not helpful:D [21/Nov/2006:22:27:44 -0800] [Job 199] PrintJobMgr - copying PDF to temp file "/private/var/spool/cups/tmp/4563ede0caa70"D [21/Nov/2006:22:27:44 -0800] [Job 199] NUP printing is OFFD [21/Nov/2006:22:27:44 -0800] [Job 199] No BordersD [21/Nov/2006:22:27:44 -0800] [Job 199] Communication channel is ASCII onlyD [21/Nov/2006:22:27:44 -0800] [Job 199] languagelevel for this print job is 3D [21/Nov/2006:22:27:44 -0800] [Job 199] TT rasterizer availability for this print job is Unknown TT rasterizer availabilityD [21/Nov/2006:22:27:45 -0800] ReadClient: 10 POST / HTTP/1.1D [21/Nov/2006:22:27:45 -0800] ProcessIPPRequest: 10 status_code=1D [21/Nov/2006:22:27:47 -0800] PID 338 exited with no errors.D [21/Nov/2006:22:27:47 -0800] [Job 199] %%[ Error: ioerror; OffendingCommand: image ]%%D [21/Nov/2006:22:27:47 -0800] [Job 199] D [21/Nov/2006:22:27:47 -0800] [Job 199] Stack:D [21/Nov/2006:22:27:47 -0800] [Job 199] -dict-D [21/Nov/2006:22:27:47 -0800] [Job 199] D [21/Nov/2006:22:27:47 -0800] [Job 199] D [21/Nov/2006:22:27:47 -0800] [Job 199] D [21/Nov/2006:22:27:47 -0800] [Job 199] %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%D [21/Nov/2006:22:27:47 -0800] [Job 199] D [21/Nov/2006:22:27:47 -0800] [Job 199] %%[ Warning: PostScript error. And it's not just the Mac version, Windows has the same problem.
Check to see if you're up to date; if you are, check the Adobe Reader preferences with special attention to anything having to do with printing; if that doesn't solve the problem I'd suggest uninstalling Adobe Reader thoroughly, then re-downloading it and installing again. 03-30-2010, 10:04 AM deus_ex_machina Adobe Forums: Adobe Reader 9.1.3 Doesn't Print on Mac... 03-30-2010, 01:53 PM Larry H deus_ex_machina, Thanks you for the link to the Adobe forum. Powered by vBulletinCopyright ©2000 - 2016, Jelsoft Enterprises Ltd. As you found, an older version of Acrobat works or printing from Preview is the workaround. It turns out, when clicking print when the options window pops up when you next hit the print button: an earlier post had advised me to click the 'advance' button, and then click the, "print as image", button.
That's what I was told; and it seems to make sense. Maybe Acrobat 8 will take care of this.Regards,Paul Helpful (0) Reply options Link to this post by Alan Ackerman, Alan Ackerman Nov 27, 2006 9:13 PM in response to John Blanchard1 Level 1 (92 points) Nov 27, 2006 9:13 PM in response to John Blanchard1 "It's a Postscript error caused by an image in the file, though that might not be that helpful. Get a Professional Answer Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to. 100% Satisfaction Guarantee Rate the answer you receive. But when I try to print via Windows XP, I get the error pstopdffilter/pstocupsraster failed with err number -31000 The Print/Fax setup seems to show the J6400 is there ...
Thank you! Register · Log In HP Support Forum Home > Printers > Inkjet > pstopdffilter/pstocupsraster failed with err number -31000 HP Support Forums Join in the conversation. Then I checked for updates (although I get them automatically), and found that no further updates were available. The Print & Fax dialog box shows no printer selectedNote: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.Repair Disk PermissionsOn the Dock, clickApplications, and then clickUtilities.Double-click Disk Utility.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").Click theRepair Disk Permissionsbutton at the bottom of the window.Once the repair is complete, restart the computer anddownload and install theHP Printer Drivers for OS X.Now when you add the printer, you should have the HP driver to choose, do not select the AirPrint driver.Select Add other Printer or ScannerSelect the printer you are adding and next to 'Use' you can the printer driverI suggest the stepsabove because from what I have read, it appears the issue might be related to the Apple CUPS system. http://h30434.www3.hp.com/t5/Inkjet-Printing/err-number-31000/td-p/1939717 From my experience it won't be any more helpful, you just get a lot more information to sift through.Regards,Paul Helpful (1) Reply options Link to this post by Alan Ackerman, Alan Ackerman Nov 21, 2006 9:49 PM in response to PAHU Level 1 (92 points) Nov 21, 2006 9:49 PM in response to PAHU It's not OCR-able.
Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. It states that this is a problem in Mac OSX 10.6.7 concerning OpenType PostScript fonts. Helpful (0) Reply options Link to this post by John Blanchard1, John Blanchard1 Nov 28, 2006 11:08 AM in response to Alan Ackerman Level 5 (5,334 points) Mac OS X Nov 28, 2006 11:08 AM in response to Alan Ackerman "In the future, another helpful "debugging" method isto use the Error Handling panel in the Print Dialog.It would have provided the same information, but it'sa lot easier to get to."What "Error Handling panel in the Print Dialog"? Of course, it would probably be up for all kinds of abuse...
It seems that you are able to print from other PDF files besides this one. navigate here I am only paid if you click “Accept”. (Even if you are a subscription or trial member you must click "Accept" for me to be paid.) If my answer did not work please let me know instead of giving negative feedback. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Display and Touch  Notebook Hardware and Upgrade Questions  Notebook Software and How To Questions  Business Notebooks  Printers sprocket  Inkjet Printing  LaserJet Printing  Printer Software and Drivers  DesignJet, Large Format Printers and Digital Press  HP Connected, Mobile Printing and Cloud Printing  Scanning, Faxing, and Copying  JetAdvantage, Printing Applications and Services  Desktops Desktop Operating Systems and Recovery  Desktop Boot and Lockup  Desktop Wireless and Networking  Desktop Audio  Desktop Video, Display and Touch  Desktop Hardware and Upgrade Questions  Desktop Software and How To Questions  Sprout by HP  Business PCs, Workstations and Point of Sale Systems  Gaming Gaming Notebooks  Gaming Desktops  Gaming Accessories  Tablets and Mobile Devices Elite x3  Android  Windows  Calculators  Palm and WebOS  Software HP Workspace  HP Touchpoint Manager  HP Collaboration  Commercial PC Software  Archived Topics (Read Only) Notebooks Archive (Read Only)  Printers Archive (Read Only)  Desktops Archive (Read Only)  Tablets and Mobile Devices Archive (Read Only)  Software Archive (Ready Only)  Windows Beta and Previews Archive (Read Only)  Miscellaneous Topics (Read Only)  Your Voice Forum Feedback & Suggestions  HP Expert Portal Welcome to the HP Expert Program  Meet the Experts  News and Events  Blogs Open Menu Blogs Open Menu Best of the Community BlogMeet the ExpertsNews and EventsWelcome to the HP Expert Program Beware of fake HP Support Open Menu Beware of fake HP Support Open Menu Be alert for scammers who may be posing as HP representatives and only call numbers from people who have a label next to their screen name. flat screen (G4) iMac, Mac OS X (10.4.8) Posted on Nov 20, 2006 10:00 PM I have this question too Close Q: pstopdffilter/pstocupsraster failed with err number -31000 All replies Helpful answers by PAHU, PAHU Nov 21, 2006 1:18 PM in response to Alan Ackerman Level 6 (16,610 points) Nov 21, 2006 1:18 PM in response to Alan Ackerman Hello Alan,There must be something in that file that the conversion filters don't like.
Showing results for Search instead for Do you mean or Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing « Previous Topic Next Topic » XXII Honor Student Posts: 3 Member Since: 10-15-2012 Message 1 of 4 (228 Views) Report Inappropriate Content err number -31000 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 10-15-2012 11:49 AM I’m using an Officejet 6700 , and am trying to print a PDF document and am getting this message :err number -31000. You can not post a blank message. At least it responded with paper. http://orgias.org/hp-printer/hp-printer-error-code-31000.html Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
are up to date.Don't have trouble printing any other files.What do I do to resolve this? Reply 0 Reply 0 0 Rudy1906 Regents Professor Posts: 4,893 Member Since: 10-11-2012 Message 2 of 4 (217 Views) Report Inappropriate Content err number -31000 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 10-18-2012 01:09 PM So you are having an issue with an error message while trying to print a PDF document, correct?I will just need a little more information in order to help you better. Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP Printers - Using HP Diagnostic Tools for HP Printers in WindowsHP Printers - After Windows 10 Upgrade, Printer Does Not PrintHP Printers - Using Google Cloud Print with Your HP PrinterHP Printers - Printer is Offline (Windows)HP Printers - Resolving Printhead Problems and Ink System Failure Videos English Open Menu English Deutsch Español Français Português 中文 한국어 † The opinions expressed above are the personal opinions of the authors, not of HP.
On the internet, I found an article at the following URL: TidBITS Problem Solving: OpenType PostScript Fonts Troublesome in 10.6.7. As it turned out, 'Preview' prints all of my scanned PDF's without issue and darker and clearer than the Adobe print outs when using "print as image". After doing much searching & reading, and joining this forum, I checked the OSX version I'm using, which turns out to be 10.6. 8. thanks for any help.
Reply 1 1 « Message Listing « Previous Topic Next Topic » Related Documents HP Printers - Using HP Diagnostic Tools for HP Printers in WindowsHP Printers - After Windows 10 Upgrade, Printer Does Not PrintHP Printers - Using Google Cloud Print with Your HP PrinterHP Printers - Printer is Offline (Windows)HP Printers - Resolving Printhead Problems and Ink System Failure Videos English Open Menu English Deutsch Español Français Português 中文 한국어 † The opinions expressed above are the personal opinions of the authors, not of HP. Larry H PS Last night I updated to OS X 10.6.3 but that did not fix this Adobe printing problem. 10-19-2011, 03:38 PM Lynne Problems printing pdf files on Mac I had the same problem. borgy, Apr 25, 2010 #8 (You must log in or sign up to reply here.) Show Ignored Content Share This Page Tweet Your name or email address: Do you already have an account? this contact form HP Support Forums Join in the conversation.
thanks any help Frobozz, Feb 19, 2010 #1 BjornS Messages: 1 Did you find out something? The work so far seems hopeful but... Thanks - I work on behalf of HP"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statment Reply 0 0 BasicTrons Honor Student Posts: 2 Member Since: 02-02-2015 Message 3 of 3 (835 Views) Report Inappropriate Content Re: pstopdffilter/pstocupsraster failed with err number -31000 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 02-04-2015 09:06 PM I had tried those items 'sunshine'; really appreciate your post. Anyhow it worked and I thank whoever figured it out.
something I found while Googling the problem Frobozz, Feb 26, 2010 #3 A SL Messages: 2 error pstopdfilter/pstocupsraster I'm having the same issue w/ Parallels 5 and a Canon mx700 printer. I will try the LogLevel debug.