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Hp Printer Carriage Stalled Error

If you are still experiencing issues, click Product Support Home Page, and then search for another document that relates to the symptoms you are experiencing. Solution two: Clear all paper jams Follow these steps to clear any paper jams. So now to figure out how to get the cover off the printer.posted by DiscourseMarker at 2:50 PM on June 11, 2011 If gjc's tips didn't do the trick, you will probably have to open it up, yes. Reconnect the USB cable, and then try to print again. have a peek here

The report prints. Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading... Open the cartridge access door and the printer lid. Auyeung1962's answer worked for clearing a carriage jam message on my HP PhotoSmart c4385 that persisted after the paper path was clear, the print carriage was moving freely, power was confirmed, and a hard reset had been performed. http://support.hp.com/us-en/document/bpy20918

The carriage moves to the center of the printer. Reconnect the USB cable, and then try to print again. If the self-test report prints successfully, but you continue to experience an issue with your printer with the USB cable attached, then the issue is not related to the hardware. Even if you delay changing them, all you have to do is swing the scanner out of the way to get access. 4.

try to remove . Pat described it earlier in the thread as "Watching it more closely, it looks like motor is trying to move the carriage farther back than it can go. Wait until the warm-up period finishes before you proceed. Do not touch the nozzles or electrical contacts.

Follow these steps to remove, and then reinstall the cartridges. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... Wenn du bei YouTube angemeldet bist, kannst du dieses Video zu einer Playlist hinzufügen. http://support.hp.com/us-en/document/bpy20918 More support options for your printer are available at hp.com/support.This video was produced by HP.

Wird verarbeitet... If the issue persists, continue with the next solution. by unknown on Dec 15, 2008 at 6:50pm Add comment Please sign in to comment 0 It was a proud moment for me.After what seemed to be a million online searches, I finally fixed my printer. Cancel Add your answer Nancy Columbia will be eternally grateful.

Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... http://support.hp.com/us-en/document/c02902492 Press the Right arrow () to display the Tools menu. Close the cartridge access door. The strip is actually made of a few layers of material in a sandwich.

Locate the front panel overlay and peel off the paper backing to expose the adhesive. navigate here Slide the carriage to the right side of the product. If the self-test report prints with the USB cable attached, you can stop troubleshooting. How to print a self-test report Load unused, plain, white paper into the paper tray.

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Yes No Voted Undo Score 0 Cancel Add a comment 0/1024 Cancel Post comment Are you sure you want to delete this zzzzzz? You'll have a few screws that turn out to hold one or two main covers in place, and the rest of the covers will just pop off by various means. Wait until the warm-up period completes before you continue.

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HP certainly knows how to deal with customers. I have followed these steps at least 20 times, and I can get the ink carriage to move a few times,and then it seems to get stuck again (always on the right hand side). I don't print much when on the road, so the small cartridge size doesn't matter much (and they are available on eBay either sealed or partly filled for a lot less than new and work fine, as long as they are not RE filled). Wird geladen...

If I pressed "ENTER" the print cartridge moved from the center to the far right (as you face the front of the printer) and make a "grinding" sound (for lack of a better description) then stop and display the message again. If necessary, use a flashlight to thoroughly check for any obstructions. Refer to the section on how to use these solutions at the beginning of this document. this contact form The printer is out of warranty.posted by DiscourseMarker at 11:03 AM on June 11, 2011 Two things: 1- Clean the metal rod that the carriage moves on.

Wird geladen... You are going to see a lot of congealed in the sump which is normal. Wait until the warm-up period finishes and your printer is idle and silent before you proceed. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right.

note: If the front panel overlay is in place, proceed to the next step. Ask the community! Then one day, for some reason, I looked at the message window and there was no error message. Step two: Make sure that the carriage moves freely Follow the steps for the position of the carriage inside your printer.

Plug the power cord into the back of the product. Upon power up or when pressing enter, this station moves toward the back of the printer, in line with the carriage. Follow these steps to make sure that the cartridges are installed correctly: Step one: Remove the cartridges Press the Power button () to turn on the product. Release the clutch, and then roll the wheels upward two more rotations.

You can change this preference below. HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading... Figure : Open the latch on one cartridge Slide the cartridge out of the carriage. Most HPs use T10 torx screws; torx drivers (like screwdrivers with torx ends), and bit sets (for a multi-bit tool) are available at any hardware store.

Step two: Clear the paper jam from the rear of the printer The following steps require the use of a flashlight to identify any jammed paper from the rear of the printer. Touching these areas can cause electrical failures or print quality problems. Open the carriage access door. If it will not go into the service station (SS) area on the right, then you will have to do some disassembly to find out why.

Unfortunately, I cleaned it out before trying it, so I can't say for sure that this was causing the grinding. Then snap the door shut. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right.