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Hp Officejet 7410 Error Messages

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by mcprinter on Apr 8, 2007 at 2:31am Add comment Please sign in to comment 0 That silver wire -- is it attached to a sensor that causes the error message, or is the message specifically a result of the printhead contacts not matching up to the contacts on the cartridge?Also, what specific type and brand of epoxy did u use?Thx!Jeff B. General had already taken on. Best guess (purely on conjecture) is there is a check in the firmware/drivers for if the cartridges has been previously installed, previously depleted, max install count, and expiration date validation. I suppose you can do it on principle (or out of spite, thats why I bought a Cannon, could have gotten an hp for about the same price). Source

The lady who answered (didn't get name) transfered me to tech support. Usually in a CAS, the settlement is some form of extended warranty so that the company is able to clear out the majority of defective devices in an agreed period of time . You may still want to try the steps in the beginning of the article though they may seem redundant. I know this because I went to HP's support website and did all the troubleshooting recommended in about 3 different links (for 7300 printers).

Hp Officejet 7410 Remove And Check Cartridge On Right

Has hp acknowledged that there is a problem. I think it's a faulty design problem. Their first offer was a discount on a cheapo replacement which you could get for the same price at the store without the discount. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎07-02-2012 07:04 AM Thanks for working through this with meLets get the printer reset and back to defaults:1.

I spoke to an elevated case manager yesterday (04/02/09) at 1-877-917-4380 Ext. 95 and at first she told me that the warranty period had expired on the above date. THank YOU ALL !! Hope this helps." by computerkitten on Sep 16, 2007 at 7:26pm Add comment Please sign in to comment 0 Hello Everyone,I wrote to a company about ordering a replacement part for this printer. Showing results for  Search instead for  Do you mean  or Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing « Previous Topic Next Topic » chipguybob Student Posts: 1 Member Since: ‎10-06-2012 Message 1 of 5 (1,196 Views) Report Inappropriate Content error message to "remove and check color cartridge [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎10-06-2012 03:06 PM - last edited on ‎10-06-2012 06:10 PM by MrMatthew I have an HP all in one 7400 printer//scanner/copier/fax.

I've spent quite a bit of time trying to duplicate what causes the spring to come loose. Remove And Check Cartridge On Right Hp 7310 Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Display and Touch  Notebook Hardware and Upgrade Questions  Notebook Software and How To Questions  Business Notebooks  Printers sprocket  Inkjet Printing  LaserJet Printing  Printer Software and Drivers  DesignJet, Large Format Printers and Digital Press  HP Connected, Mobile Printing and Cloud Printing  Scanning, Faxing, and Copying  JetAdvantage, Printing Applications and Services  Desktops Desktop Operating Systems and Recovery  Desktop Boot and Lockup  Desktop Wireless and Networking  Desktop Audio  Desktop Video, Display and Touch  Desktop Hardware and Upgrade Questions  Desktop Software and How To Questions  Sprout by HP  Business PCs, Workstations and Point of Sale Systems  Gaming Gaming Notebooks  Gaming Desktops  Gaming Accessories  Tablets and Mobile Devices Elite x3  Android  Windows  Calculators  Palm and WebOS  Software HP Workspace  HP Touchpoint Manager  HP Collaboration  Commercial PC Software  Archived Topics (Read Only) Notebooks Archive (Read Only)  Printers Archive (Read Only)  Desktops Archive (Read Only)  Tablets and Mobile Devices Archive (Read Only)  Software Archive (Ready Only)  Windows Beta and Previews Archive (Read Only)  Miscellaneous Topics (Read Only)  Your Voice Forum Feedback & Suggestions  HP Expert Portal Welcome to the HP Expert Program  Meet the Experts  News and Events  Blogs Open Menu Blogs Open Menu Best of the Community BlogMeet the ExpertsNews and EventsWelcome to the HP Expert Program Beware of fake HP Support Open Menu Beware of fake HP Support Open Menu Be alert for scammers who may be posing as HP representatives and only call numbers from people who have a label next to their screen name. Also what is the link that even mentions this class action suit you say has been started? http://h30434.www3.hp.com/t5/Inkjet-Printing/Officejet-7410-shows-quot-Remove-and-check-color-cartridge/td-p/1626415 They do not resolve the issue(s).

You probably won't get to speak to Mark Hued but the people at the customer complaint center generally have a sympathetic ear. I can't afford to buy printers like this. I can't afford to buy printers like this.See my response in this post.I would not expect HP would buy a ten year old printer. My 7310 All-in-one had ditto problem as the last responder "the spring broke the tiny plastic tab that was supposed to hold it in place".

Remove And Check Cartridge On Right Hp 7310

by Anonymous on Nov 19, 2008 at 8:55pm Add comment Please sign in to comment 0 That little wire must be that new smart metal because it breaks loose after it knows the 1 year warranty has run out & punctures the ribbon cable rendering your printer dead !!! http://h30434.www3.hp.com/t5/Inkjet-Printing/HP-Officejet-7410xi-All-in-One-error-message-align-right/td-p/4588210 Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Display and Touch  Notebook Hardware and Upgrade Questions  Notebook Software and How To Questions  Business Notebooks  Printers sprocket  Inkjet Printing  LaserJet Printing  Printer Software and Drivers  DesignJet, Large Format Printers and Digital Press  HP Connected, Mobile Printing and Cloud Printing  Scanning, Faxing, and Copying  JetAdvantage, Printing Applications and Services  Desktops Desktop Operating Systems and Recovery  Desktop Boot and Lockup  Desktop Wireless and Networking  Desktop Audio  Desktop Video, Display and Touch  Desktop Hardware and Upgrade Questions  Desktop Software and How To Questions  Sprout by HP  Business PCs, Workstations and Point of Sale Systems  Gaming Gaming Notebooks  Gaming Desktops  Gaming Accessories  Tablets and Mobile Devices Elite x3  Android  Windows  Calculators  Palm and WebOS  Software HP Workspace  HP Touchpoint Manager  HP Collaboration  Commercial PC Software  Archived Topics (Read Only) Notebooks Archive (Read Only)  Printers Archive (Read Only)  Desktops Archive (Read Only)  Tablets and Mobile Devices Archive (Read Only)  Software Archive (Ready Only)  Windows Beta and Previews Archive (Read Only)  Miscellaneous Topics (Read Only)  Your Voice Forum Feedback & Suggestions  HP Expert Portal Welcome to the HP Expert Program  Meet the Experts  News and Events  Blogs Open Menu Blogs Open Menu Best of the Community BlogMeet the ExpertsNews and EventsWelcome to the HP Expert Program Beware of fake HP Support Open Menu Beware of fake HP Support Open Menu Be alert for scammers who may be posing as HP representatives and only call numbers from people who have a label next to their screen name. Hp Officejet 7410 Remove And Check Cartridge On Right Unless, of course, they are in India. Hp 7410 Remove And Check Color Cartridge It took a lot of work...I had to get past technical support.Thanks for writing though and sharing all your contact information as others may be having problems getting resolution too.Computerkitten by computerkitten on Oct 18, 2007 at 8:59am Add comment Please sign in to comment My 7310 broke in the same way after my first black ink change!

Unplug the 2 flat cables by mcprinter on Sep 2, 2007 at 3:19am Add comment Please sign in to comment Hello,I am also having this same problem with a 7310 printer. http://orgias.org/hp-officejet/hp-officejet-7410-paper-jam-error.html I let it run for several hours and the error did not occur. HP Support Forums Join in the conversation. I just don't have the patience to try and fix this thing.Let me know.Brian Reply 0 0 Bob_Headrick Provost Posts: 27,159 Member Since: ‎11-17-2008 Message 24 of 29 (5,479 Views) Report Inappropriate Content Re: Officejet 7410 Error Message - Remove and check color cartridge Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎12-04-2012 05:35 PM cubichi74 wrote:Hi Bob,That offer still stand on taking the 7410 off our hands? Hp Officejet 7410 All In One Troubleshooting

Ironically the HP Repair Center (which doubles for a recycling facility for USPS, so an and so forth) closest to me is two blocks away from my parents house.Ohh and get this, I have to pay for my shipping and the such... I think I will continue on with customer service and see how far I get with escalating. by unknown on Jul 11, 2007 at 2:42pm Add comment Please sign in to comment 0 I am not sure if this thread is still active. have a peek here If this fix hold up, I'll continue shopping printers with a bias for HP (what I have, what I know).Good luck to others with this problem. - NineEyes HP 7310 & 7410 Remove and Check Cartridge on Right by NineEyes (12/6/07 11:07 AM) Thanks my friend, I followed your posts and did the same thing with HP's online chat.

Thank you! Register · Log In HP Support Forum Home > Printers > Inkjet > Officejet 7410 shows "Remove and check color cartridge" on d... In a rush to get the job done, did not cross t or dot i.2. If my customer is successful, I'll do likewise.

Release carriage belt from motor and pulley 9.

Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Display and Touch  Notebook Hardware and Upgrade Questions  Notebook Software and How To Questions  Business Notebooks  Printers sprocket  Inkjet Printing  LaserJet Printing  Printer Software and Drivers  DesignJet, Large Format Printers and Digital Press  HP Connected, Mobile Printing and Cloud Printing  Scanning, Faxing, and Copying  JetAdvantage, Printing Applications and Services  Desktops Desktop Operating Systems and Recovery  Desktop Boot and Lockup  Desktop Wireless and Networking  Desktop Audio  Desktop Video, Display and Touch  Desktop Hardware and Upgrade Questions  Desktop Software and How To Questions  Sprout by HP  Business PCs, Workstations and Point of Sale Systems  Gaming Gaming Notebooks  Gaming Desktops  Gaming Accessories  Tablets and Mobile Devices Elite x3  Android  Windows  Calculators  Palm and WebOS  Software HP Workspace  HP Touchpoint Manager  HP Collaboration  Commercial PC Software  Archived Topics (Read Only) Notebooks Archive (Read Only)  Printers Archive (Read Only)  Desktops Archive (Read Only)  Tablets and Mobile Devices Archive (Read Only)  Software Archive (Ready Only)  Windows Beta and Previews Archive (Read Only)  Miscellaneous Topics (Read Only)  Your Voice Forum Feedback & Suggestions  HP Expert Portal Welcome to the HP Expert Program  Meet the Experts  News and Events  Blogs Open Menu Blogs Open Menu Best of the Community BlogMeet the ExpertsNews and EventsWelcome to the HP Expert Program Beware of fake HP Support Open Menu Beware of fake HP Support Open Menu Be alert for scammers who may be posing as HP representatives and only call numbers from people who have a label next to their screen name. I'd already sent 3 machines back (in the last 2 years), so I wasn't happy. Which leaves me where I started - trying to figure out how to get this repaired or replaced rather than buying a new printer and purchasing warranties since there is no option of repair... I though I might buy a new one and try it.

If the problem is a flaw they should fix it regardless of the age of the printer. Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Also, thinking that perhaps the ink cartridge was not manufactured exactly to its proper size and shape, when i inserted the cartridges back into their slots I slightly pressed them in to be sure the contacts would touch.I was happy to see that now the error message is gone and my printer is printing again....well, at least for now. Check This Out Unscrew flat cable clamp 5.

Still no change.I went and bought both a new Color Cartridge (#97) and a new Black Cartridge (#96).Installed the new Color Cartridge.Still no change.Tried changing the Black Cartridge as well. I will buy a different brand.. I read somewhere that if the black is not working (that is the stall where the spring popped and punctured the electronics assembly in the back of the unit)..of course, as a college student, i didnt keep my reciept...sigh. I now have her lower tray, which made my machine even more convenient for me (since I use it for legal sized documents), so I hate to give it up.

When i brought up my intentions on eventually bringing a suit, the lady immediately offerred me their attorney's fax #. This defect is non-repairable and is beyond my control. There are several mentions of that in another thread, here is one of them http://www.fixyourownprinter.com/forums/inkjet/50913#11Do not pay the $10! Is this the S/N?Timothy: Thank you for the information.Timothy: As you are a loyal customer to HP , I would be glad to replace the Printer free of cost if the Printer is covered under warranty.Melvin Stanley: That'd be fantastic.

My printer is out of warranty, but as was mentioned in this string, this is not a warranty item - it's a defect. The printer will eventually turn on then off again. My spring broke off yesterday when changing the black cartridge for the first time (this is a low volume unit used by a part-time clerical person). Put some on and leave it alone for the curing time stated in the instructions!The drilling and cable tying is instant, cheap and very effective.If the spring has ripped a hole in the printhead contacts, then you will not be able to fix it.

Placing another cartidge in ... by unknown on Apr 8, 2007 at 4:28am Add comment Please sign in to comment 0 The silver wire is just a spring, not a sensor.I use Araldite rapid in the UK but any two part epoxy should be OK.Make sure you read the safety instructions and don't spill any.Patience is also required. Watch for that little steel part before and everytime you change a cartrigde!Here how it happened to me after I realized that the EBC was poked. Reply 0 Re: error message to "remove and check color cartridge 03-10-2013 04:51 PM I had the very same problem with my HP Officejet 7410 so cleaned the ink cartridge and carriage contacts per the directions listed on this link:http://support.hp.com/us-en/document/c01423559After my first attempt at cleaning these contacts, i reinserted the cartridge and tried printing again but I got the same error message.

But after pushing them and pushing them the case manager decided to have my HP serviced... Thanks by Anonymous on Sep 2, 2007 at 2:12am Add comment Please sign in to comment 0 I have not looked at a 7310 for a few months and cannot remember exactly.Removing the scanner assembly is the key on most officejets.I wrote these instructions for a 2610, which maybe the same/similar.I probably have a 7310 at work somewhere, if these instructions do not work. Our findings have been HP Printers are very biased against refilled \ recycled cartridges. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎06-29-2012 01:54 PM If not, you should at least receive a response that a cartridge is missing or damaged.Remove all cartridges and see if the error clears.

by moe on Jun 25, 2007 at 6:15pm Add comment Please sign in to comment 0 Have the same issue, spring broke - ruined the circutboard.If anyone has V.I.P. The printer is just over a year old so it's out of warrenty by about a month. If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum!