What do I do to scan? I have spent two hours on the phone with HP tech support and after changing a bunch of firewall and other securit settings, still nothing. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Display and Touch  Notebook Hardware and Upgrade Questions  Notebook Software and How To Questions  Business Notebooks  Printers sprocket  Inkjet Printing  LaserJet Printing  Printer Software and Drivers  DesignJet, Large Format Printers and Digital Press  HP Connected, Mobile Printing and Cloud Printing  Scanning, Faxing, and Copying  JetAdvantage, Printing Applications and Services  Desktops Desktop Operating Systems and Recovery  Desktop Boot and Lockup  Desktop Wireless and Networking  Desktop Audio  Desktop Video, Display and Touch  Desktop Hardware and Upgrade Questions  Desktop Software and How To Questions  Sprout by HP  Business PCs, Workstations and Point of Sale Systems  Gaming Gaming Notebooks  Gaming Desktops  Gaming Accessories  Tablets and Mobile Devices Elite x3  Android  Windows  Calculators  Palm and WebOS  Software HP Workspace  HP Touchpoint Manager  HP Collaboration  Commercial PC Software  Archived Topics (Read Only) Notebooks Archive (Read Only)  Printers Archive (Read Only)  Desktops Archive (Read Only)  Tablets and Mobile Devices Archive (Read Only)  Software Archive (Ready Only)  Windows Beta and Previews Archive (Read Only)  Miscellaneous Topics (Read Only)  Your Voice Forum Feedback & Suggestions  HP Expert Portal Welcome to the HP Expert Program  Meet the Experts  News and Events  Blogs Open Menu Blogs Open Menu Best of the Community BlogMeet the ExpertsNews and EventsWelcome to the HP Expert Program Beware of fake HP Support Open Menu Beware of fake HP Support Open Menu Be alert for scammers who may be posing as HP representatives and only call numbers from people who have a label next to their screen name. Let me know what happens.To check/repair disk permissions:Open Finder.Search for and open Disk Utility.Select the drive with the OS installed,Click on Repair Disk Permissions. (This will check for and repair any broken disk permissions.)See if you can scan.I am a printer tech for HP. http://orgias.org/hp-officejet/hp-officejet-6500-e709n-scanner-error.html
Back to top BC AdBot (Login to Remove) BleepingComputer.com Register to remove ads #2 rotor123 rotor123 Moderator 8,003 posts OFFLINE Gender:Male Location:New Jersey Local time:12:29 PM Posted 12 January 2012 - 06:09 PM HPs can be funny. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. But as I said, installing the printer wirelessly and printing over it was no problem. 0 0 Mike46 Honor Student Posts: 2 Member Since: 06-07-2009 Message 6 of 77 (73,167 Views) Report Inappropriate Content Re: Officejet 6500 All-in-One Scanner Problems Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 06-07-2009 11:44 AM I just found this thread, and I have the same problem. Reply 0 0 Rainbow7000 HP Support Agent Posts: 14,951 Member Since: 09-02-2013 Message 8 of 9 (7,585 Views) Report Inappropriate Content Re: No scan options appears on the screen of Officejet 6500? http://h30434.www3.hp.com/t5/LaserJet-Printing/Officejet-6500-All-in-One-Scanner-Problems/td-p/72231
Other than the specific problem I described regarding scanning, everything else works PERFECTLY, including printing over the wireless network (regardless of whether the printer, computer, or both, are connected wirelessly). First Time Here? But pressing the right-arrow rocker switch next to the OK button doesn't advance to the "select computer" step (whatever that is). When I touch the Scan app on the printer, this is the error message I receive (on the printer):"Connection ErrorThe connection to the computer has been lost OR the HP Scan application cannot detect the OCR software.
So I am not sure if it's my laptop, Compaq Presario C306US, Window XP Service Pack 3, is the problem or something. Reply 0 Reply 0 0 shankarmh6 Teacher Posts: 105 Member Since: 02-09-2012 Message 2 of 9 (14,621 Views) Report Inappropriate Content Re: No scan options appears on the screen of Officejet 6500? The fact that there is no solution says even more. 1 1 Everyone's Tags: x View All (1) Mike46 Honor Student Posts: 2 Member Since: 06-07-2009 Message 10 of 77 (73,050 Views) Report Inappropriate Content Re: Officejet 6500 All-in-One Scanner Problems Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 06-12-2009 05:31 PM After I sent my last e-mail, I talked with H P for over 3 hours, and they were able to fix the scanner by going into the program files and putting a separate icon on the desttop just for scanning. Hp Officejet 6500 No Scan Options Refer To Device Documentation Reset # 2: Semi-Full Reset Semi-full reset can be used on tougher issues like ( wireless problems, intermittent slowness in printing, ink system failure error message and changing the printer's language.) Although effective, this will delete all settings from the printer and return it to its default factory settings.
That disclosure IS applied to PhotoSmart; its description warns that some device buttons may not work if it's not installed (and yet it's deselected by default in the "full" installer). Showing results for Search instead for Do you mean or Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing « Previous Topic Next Topic » mary54 Student Posts: 1 Member Since: 02-21-2012 Message 1 of 9 (14,646 Views) Report Inappropriate Content No scan options appears on the screen of Officejet 6500? Error message = no scan options. Register a free account to unlock additional features at BleepingComputer.com Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers.
Your printer should turn ON by itself. Hp Image Zone Express That said,I can print and scan one page at a time from my computer.I have upgraded my device driver (didn't solve anything) and have not had theproblem until recently.HP - looking for HP 6500 and "no scan options" hits tens of thousands of entries and no solutions... - that is probably hundreds of thousands of frustrated customers. Let me know what you find.To power cycle the network:Shut down the Mac.With the power still on, pull the power cord of the printer from the wall.If you have any other devices that connect to the network, such as iPhones, iPad, etc., make sure to turn them off as well.Turn off or disconnect power from your router.Wait 30 seconds.Turn the router back on or reconnect the power cord. press ok [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 09-25-2011 05:37 PM - edited 09-28-2011 05:39 PM hp officejet 6500 model e709a, what do I do to fix this issueAll fixed.
Worked fine for 2 years. Windows may not be able to find the printer in the network until you remove/add it again. Hp Officejet 6500 Scanner Not Working Windows 10 Oh, one other thing. Hp Officejet 6500 No Scan Options Mac Neither worked.
Helpful (0) Reply options Link to this post by [email protected], [email protected] May 9, 2013 11:05 AM in response to mikshar Level 2 (385 points) May 9, 2013 11:05 AM in response to mikshar I feel dumb. Leaving for Florida until April, so I'll let things sit for now. Sent from my All-In-One Desktop. Check This Out Scroll down Look for category Driver - Product Installation SoftwareSelect the appropriate Basic Driver or Full Feature Software – if available for your printer Save the *.exe installation package on your computer -NOTE the name and the location - the *.exe file will likely save to "Downloads “Install the Software / Driver installation package: It will be named *.exe – the package will most likely be located in the Downloads folder.
Keep getting the error message "Scanner reported an error. The printer should now start to do the a partial reset on your printer. What do I do to scan? Hp Officejet 6500 E709n Helpful (0) Reply options Link to this post by mikshar, mikshar May 7, 2013 5:37 PM in response to [email protected] Level 1 (0 points) May 7, 2013 5:37 PM in response to [email protected] Didn't work.
Download HP Officejet Basic Print and Scan Driver. What do I do to scan? [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 10-31-2013 11:54 AM - last edited on 04-20-2016 10:05 AM by OscarFuentes Hi curtin,Sorry to see you are no longer seeing scan options on the display. The instructions for checking/repairing permissions are below. http://orgias.org/hp-officejet/hp-officejet-6500-out-of-paper-error.html Wait until the screen turns black before release the keys.
At least it works now. Please type your message and try again. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 02-21-2012 10:42 AM Hi Mary,This may be an easy one, if you can get the Full Feature Software for that printer. Open Menu Close Menu Apple Shopping Bag Apple Mac iPad iPhone Watch TV Music Support Search apple.com Shopping Bag : CommunitiesContact SupportSign inContentPeopleSearch Support CommunitiesMac OS & System SoftwareMac OS X v10.7 Lion Please enter a title.
Using the site is easy and fun. I'm at my wits end. Common Hp Officejet 6500 Issues: Printhead Problems Ink System failure Error Message Wireless Printing Problems Wrong Language set Slow printing The issues mentioned above a just the top issues that can be fixed with a reset, however, there are other issues not mentioned that may be also be applicable to this process. This contains only the basic driver (for my Photosmart this is a bit different, I need to download the full install, then install only the driver). 3.
Reply 0 0 Everyone's Tags: bugdefect horseshitinexcusableR View All (6) Travis_C Regents Professor Posts: 4,871 Member Since: 11-22-2011 Message 15 of 21 (6,757 Views) Report Inappropriate Content Re: NOPE Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 06-06-2012 01:58 PM Hello PalmerWoodrowTry the solution authored by pcwizard reguarding scanning with the Officejet 6500.HP 6500 Wireless does not scan Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.When a solution is found please mark the post that solves your issue. HP Support Forums Join in the conversation. I have found that the scanning problem presents itself only if either the printer OR the computer is connected to the network wirelessly.The solution is to TURN OFF the wireless radio and connect to your network via an ethernet cable. Can you tell me what security program you were using and what changes were made?
How Does a computer get Infected? While the printer is Turned ON, unplug the power cord from the back of the printer. Check power cords/cables and connections, insure device is powered on. Helpful (0) Reply options Link to this post by [email protected],Solvedanswer [email protected] May 7, 2013 4:43 PM in response to mikshar Level 2 (385 points) May 7, 2013 4:43 PM in response to mikshar Since that didn't work, try uninstalling and reinstalling the printer and the HP software.
Helpful (0) Reply options Link to this post by mikshar, mikshar May 7, 2013 3:13 PM in response to [email protected] Level 1 (0 points) May 7, 2013 3:13 PM in response to [email protected] I did the power cycle and Repair Disk. Be sure to take an extended look at what’s available.----------------------------------------------------------------------------------------------------------------------------------------------------There are also other options (less fancy).It is my pleasure to assist.Say “Thanks!” for the Help by clicking the Kudos Star to show your appreciation.Fixed? What do I do to scan?