The Setup Menu displays. Experiencing frequent or recurring paper jams? HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend possible solutions. Damaged or dirty paper rollers. http://orgias.org/hp-officejet/hp-officejet-6500-out-of-paper-error.html
Category Howto & Style License Standard YouTube License Show more Show less Loading... Figure : Lift the cartridge access door note: The carriage might try to move into the access area. Found that one wire going to main feed motor was VERY poorlysoldered onand had fallen off while it was printing the initial pages I wanted to print. Follow these steps to clean the paper rollers to make sure no paper remains inside the product. you could check here
Allow the rollers of the duplexer to dry for 10 or 15 minutes. Solution three: Clear the jam from the front of the All-in-One If you cannot remove the paper jam from the rear of the product, follow these steps to remove the paper jam from the front. If the carriage is stuck on the left side, move the carriage to the right side of the product. Follow these steps to perform a power reset, which will clear a false paper jam error.
Category:Printers Share this conversation Expert: Carl Poersch replied7 years ago. Solution four: Make sure that the carriage can move freely Follow these steps to make sure that the carriage can move freely. Figure 7: Remove the rear access panelIn the rear-access area, look for any jammed paper. Hp E709n Paper Jam On the product control panel, touch the Right Arrow () to display the second navigation screen.
Do not mix different types, weights, or sizes of paper. The error number is OxF1. 10/16/2016 10/16/2016 Md. This feature is not available right now. http://support.hp.com/us-en/document/c02441153 Solution six: Service the All-in-One Contacting HP for service in all countries/regions except Asia Pacific.
A 'Paper Jam' Error Displays on the HP Officejet 6500A and 6500A Plus e-All-in-One Printer Series Issue The product does not print or stops feeding pages when printing. Hp Officejet 6500 Disassembly Sign in to make your opinion count. Trying to clear jammed paper from the front of the product can damage the print mechanism. Always try to access and clear paper jams through the back of the product first.Clear the jam from the back of the All-in-OnePress the Power button ( ) to turn off the product.Disconnect the power cord from the back of the product.
The paper is jammed inside the HP product where you cannot see it.
I ran across this youtube video that describes a partial reset: http://www.youtube.com/watch?v=31TbWMrTaFk To quickly recap, I have had the paper jam error for several months. Hp Officejet 6500 Paper Jam Carriage Stuck Sign in Share More Report Need to report the video? Hp Officejet 6500 Carriage Will Not Move HP Support (Deutsch) 19,616 views 14:13 Loading more suggestions...
What procedure must I do to get the cartridge to move?James G Smith(XXX) XXX-XXXXColumbia, SC Submitted: 7 years ago. http://orgias.org/hp-officejet/hp-officejet-6500-offline-error.html Unplug the power cord from the power source or electrical outlet. Touch the Setup icon (). Touch Print Quality Report. Hp 6500 Paper Feed Problem
note: This video shows the HP Officejet 6500. If any torn pieces of paper remain inside the product, more jams are likely to occur. Step three: Print a self-test report Printing a self-test report verifies if the hardware functions correctly. have a peek here If it does, allow it to move to that position.
Do not use paper that is bent, torn, dusty, damp, wrinkled, curled, or paper that does not lie flat. Hp Officejet 6500 Ink Carriage Won't Move Step three: Print a self-test report Use these steps to print a self-test report. Press the Power button () to turn on the product.
Open the cartridge access door. Figure : The pick roller Allow the rollers to dry completely. Step one: Check the carriage path for objects and loose paper If the product is not on, press the Power button () to turn on the product. Hp Officejet 6500a Plus Carriage Jam Figure : Remove the jammed paper caution: If the paper tears, remove the torn pieces from the rollers and wheels.
alwaysafix 139,251 views 5:50 HP officejet J6480 All-in-one printer false "paper jam" - Duration: 8:57. The door rests in an open position.Figure 11: Open the carriage-access door NOTE: The carriage should be on the right side of the product, out of view. Add to Want to watch this again later? Check This Out If the test page does not print, continue with the next solution.
Only add paper to the tray when the product is not printing. Ref Office jet 6500 Model E709n:Reference Solution three item 4 I can not move the cartridge asssembly the width of the product. Figure : Example of paper that could restrict the carriage Remove any paper or objects you find that restrict the movement of the carriage. The print quality diagnostic report prints.
If the product has a rear access door, reattach it to the rear of the product. Press the Setup button () on the control panel. Make sure that the length and width adjusters on the tray are correctly positioned, and then push the stack of paper forward until it stops in the tray. If the issue persists, continue with the next solution.
Despite the fact you've carefully cleaned out all the visible paper from inside with the cover open, paper can jam the gears used to drive the rear rollers and even the tiniest amount of shred prevents operation resulting in the impossible Paper Jam error. HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend possible solutions. Figure : Open the cartridge access door note: The carriage might try to move into the access area. An obstruction is blocking the paper path.
Use a flashlight to make sure that you find all traces of paper. Trying to clear jammed paper from the front of the product can damage the print mechanism. HP Printer Support 117,521 views 14:31 HP 6500 E709n, HP 6500A plus E710n officejet AIO disassembly - Duration: 5:50. Support Forum Join the conversation!
note: Your product might look slightly different than the one pictured, but the steps are the same. Press the Power button () to turn on the product. Figure : Close the cartridge access door Step four: Print a self-test report Load unused, plain, white paper in the tray. Figure : Open the cartridge access door Disconnect the power cord from the rear of the product.
Step two: Print a self-test report Printing a self-test report verifies if the hardware functions correctly. If the product does not turn on by itself, press Power button () to turn it on. If the product does not turn on by itself, press the Power button () to turn it on. Christian Robinson 5,797 views 8:57 Fixing a Paper Jam - HP Officejet 6500 All-in-One Printer - Duration: 11:51.