I've been very polite with my explanation about grrrrr cartridge... Tap water can contain contaminants that are damaging to the cartridge. Wait until the alcohol has dried & reinstall them & power the printer back On. Solved! Source
Step 3: Clean the contacts Ink can build up on the cartridge and carriage contacts. NOTE: If the printer attempts to print the diagnostic test pattern then the printer is generally considered operational and functional, if nothing is printed then the tri-color ink cartridge is either empty, clogged or electrically damaged (black ink cartridge is not used to print the test pattern). To check the warranty on your ink or toner supplies, go to hp.com/go/learnaboutsupplies, select your country/region, and then review the limited warranty information for your supplies. With the product turned on, disconnect the power cord from the rear of the product. http://support.hp.com/us-en/document/c01953073
Figure : Remove the protective tape caution: Do not attempt to remove the copper electrical strip. Howard · 2 years ago 0 Thumbs up 0 Thumbs down Comment Add a comment Submit · just now Report Abuse This Site Might Help You. Ink Cartridge & Service Station Cleaning Advanced Diagnostics To view advanced diagnostics tests for your Officejet printer, click here: HP Printer Diagnostics NOTE 1: Replacing the ink cartridge is the best way to verify cartridge/printer performance. Multiple Cartridge Printer Systems – What’s the Difference?
Had to remove the tri-color so I can print in black. Star" which is on the leftMake it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.. " Reply 2 2 Junemets Student Posts: 1 Member Since: 07-20-2012 Message 3 of 20 (36,668 Views) Report Inappropriate Content Re: print cartridge problem black officejet 4500 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 07-20-2012 04:52 PM I just spent $22.00 Reply 0 0 napirde Student Posts: 1 Member Since: 01-22-2013 Message 4 of 20 (33,294 Views) Report Inappropriate Content Re: print cartridge problem black officejet 4500 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 01-22-2013 10:55 PM Purchased two new hp901 black ink cartridges to replace and still displays the error message. note: The graphics in this document might look different than your printer, but the steps are the same. Black Cartridge Problem Hp Deskjet 3050 Use bottled or filtered water if distilled water is not available.
Figure : Do not touch the copper contacts or ink nozzles Slide the new cartridge at a slight upward angle into the empty slot, and gently push it until it snaps into place. Hp Printer Cartridge Problem Black The carriage moves to the right side of the printer. Slide the cartridge forward into the empty slot, and then gently push on the upper part of the cartridge until it clicks into place. Press the Power button () to turn on the product.
Press 123 Use arrow keys to find Information Menu and press Ok. http://support.hp.com/us-en/document/c01818839 no printing is allowed). Hp Officejet 4500 Print Cartridge Problem Black Press 124. Hp Officejet 4500 Print Cartridge Problem Refer To Device Documentation To Troubleshoot Reply 0 0 cismith54 Tutor Posts: 12 Member Since: 07-29-2013 Message 6 of 12 (19,576 Views) Report Inappropriate Content Re: HP Officejet 4500:Print cartridge problem: (black) Refer to device documentation to troubleshoot Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 09-09-2013 05:29 PM not refilled but sold by a different company that is supposed to be as good.
Step 6: Replace the problem cartridge Follow these steps to replace the problem cartridge. this contact form note: This video shows the HP Officejet J4680 All-in-One printer, but the steps are the same for your printer. If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. You can only upload photos smaller than 5 MB. To do a hard reset:1. Hp Officejet 4500 Ink Cartridge Reset
Figure : Remove the cartridge note: Do not leave the cartridges outside of the printer for more than 30 minutes. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Display and Touch  Notebook Hardware and Upgrade Questions  Notebook Software and How To Questions  Business Notebooks  Printers sprocket  Inkjet Printing  LaserJet Printing  Printer Software and Drivers  DesignJet, Large Format Printers and Digital Press  HP Connected, Mobile Printing and Cloud Printing  Scanning, Faxing, and Copying  JetAdvantage, Printing Applications and Services  Desktops Desktop Operating Systems and Recovery  Desktop Boot and Lockup  Desktop Wireless and Networking  Desktop Audio  Desktop Video, Display and Touch  Desktop Hardware and Upgrade Questions  Desktop Software and How To Questions  Sprout by HP  Business PCs, Workstations and Point of Sale Systems  Gaming Gaming Notebooks  Gaming Desktops  Gaming Accessories  Tablets and Mobile Devices Elite x3  Android  Windows  Calculators  Palm and WebOS  Software HP Workspace  HP Touchpoint Manager  HP Collaboration  Commercial PC Software  Archived Topics (Read Only) Notebooks Archive (Read Only)  Printers Archive (Read Only)  Desktops Archive (Read Only)  Tablets and Mobile Devices Archive (Read Only)  Software Archive (Ready Only)  Windows Beta and Previews Archive (Read Only)  Miscellaneous Topics (Read Only)  Your Voice Forum Feedback & Suggestions  HP Expert Portal Welcome to the HP Expert Program  Meet the Experts  News and Events  Blogs Open Menu Blogs Open Menu Best of the Community BlogMeet the ExpertsNews and EventsWelcome to the HP Expert Program Beware of fake HP Support Open Menu Beware of fake HP Support Open Menu Be alert for scammers who may be posing as HP representatives and only call numbers from people who have a label next to their screen name. Your cache administrator is webmaster. have a peek here Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
If I replace it with the old cartridge, the message goes away. Hp Printer Cartridge Error Fix Install the black cartridge in the right slot. CAUTION: If the product is turned off when you open the front access door to access the ink cartridges, the product cannot release the cartridges for changing.
Repeat these steps for the other cartridge. an error message which reads: print cartridge problemtri-color) Refer to device documentation to troubleshoot.i have taken out the catridges out and re installed a few times but no use. For more information see www.hp.com/go/inkusage. Hp Officejet 4500 Desktop Printer Troubleshooting All original and new cartridges.
Anybody else had this happen? The carriage moves to the far right side. Figure : Install the cartridge Close the cartridge access door. Check This Out The attention light () or the cartridge status indicator light () might blink, or one of the following error messages displays on the printer control panel: 'Print Cartridge Problem' 'Incorrect Print Cartridge(s)' 'Incompatible Cartridge' These errors can occur with the correct HP cartridges under certain circumstances.
Lightly moisten the lint-free material with distilled water and squeeze out any excess water. Reply 0 0 Rudy1906 Regents Professor Posts: 4,893 Member Since: 10-11-2012 Message 7 of 12 (19,568 Views) Report Inappropriate Content Re: HP Officejet 4500:Print cartridge problem: (black) Refer to device documentation to troubleshoot Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 09-10-2013 09:16 AM Great. Push down on the top of the cartridge to release it, and then pull it toward you to remove it from its slot. Close the cartridge access door.
Wait until the carriage is idle and silent before you continue. To print the manual completely, please, download it.