The printer evidently will not operate without both cartridges in place. 0 0 kaka3299 Top Student Posts: 6 Member Since: 07-27-2009 Message 6 of 42 (42,355 Views) Report Inappropriate Content Re: Officejet 4315 "Cartridge error-refer to device documentation" Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 07-28-2009 08:37 AM I am going to do some research today and if I find anything, I will post it here...so keep checking this. Reconnect the USB cable to the rear of the product, and then try printing again. Hello !!1. The audio 10/18/2016 10/18/2016 Byron I go to login on my acer, and I can. have a peek at this web-site
Thank you! Register · Log In HP Support Forum Home > Printers > Inkjet > HP officejet 4355 all in one. Reboot the computeror Gather the following items to clean the cartridge contacts: Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. Reply 0 0 sonidinesh2244 Student Posts: 1 Member Since: 09-05-2010 Message 4 of 16 (6,179 Views) Report Inappropriate Content Re: HP officejet 4355 all in one Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 09-05-2010 11:36 AM Hi! Wenn du bei YouTube angemeldet bist, kannst du dieses Video zu einer Playlist hinzufügen. have a peek at this web-site
In any case, I suggest you call HP Tech Support as they'll do the necessary troubleshooting and replace the defective part IF the printer or the cartridges is still under warranty. The swab should be only slightly damp.Hold the cartridge by its sides and clean the copper-color contacts.Figure 3: Clean the cartridge contacts1 - Copper-colored contacts2 - Ink nozzles (do not clean)Allow the cartridges to dry for approximately ten minutes.Slide the cartridge back into the correct slot. Figure 1: Example USB connection (your product might not look exactly the same as this example) Remove the cartridges from the product. Throw it out and get a new one.
Verify the cartridge(s) are thoroughly clean and firmly reseat cartridges before performing any advanced clears or tests, such as the Tap 41 (or Tap 10) diagnostic test. Clickherefor the information about the Ink System Reset. Ah, the American way! Say your prayers.
With the printer plugged directly into a wall outlet, and turned on, unplug the cord from the rear of the printer.2. light (orange) and the message "Cartridge error-refer to device documentation". Wird verarbeitet... http://h30434.www3.hp.com/t5/Inkjet-Printing/HP-officejet-4355-all-in-one-Cartridge-error-refer-to-device/td-p/5604497 Wähle deine Sprache aus.
Let me know what happens!If you are able to reach some resolution, please click on Accept Solution. If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. Call Hp and they can troubleshoot over the phone and get to the root quicker. Diese Funktion ist zurzeit nicht verfügbar.
If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. http://h30434.www3.hp.com/t5/Inkjet-Printing/why-my-printer-hp-4355-showing-cartridge-error-while-print/td-p/2234731 Wait at least 30-60 seconds4. The carriage moves to the far right side of the unit.Wait until the carriage is idle and silent, and then disconnect the power cord from the back of the unit.Lightly press down on the cartridge to release it, and then pull it toward you out of the slot.NOTE:Do not remove both cartridges at the same time. I replaced both cartridges and got the same problem Please help.
Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. http://orgias.org/hp-officejet/hp-officejet-4355-all-in-one-printer-cartridge-error.html These can damage the cartridge or the unit. Am using brand new HP cartridges 21 and 22. The printer will continue to attempt to communicate low ink warning messages during the life of the refilled ink cartridge -- this is normal and nothing to be alarmed over.
Cartridge error, refer to device documentation to troubleshoot. [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 11-13-2012 07:40 AM - edited 11-13-2012 07:52 AM I would start by cleaning the cartridges' contacts to make sure that build up is not the cause of the error message. Push the cartridge forward until it clicks into place. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Display and Touch  Notebook Hardware and Upgrade Questions  Notebook Software and How To Questions  Business Notebooks  Printers sprocket  Inkjet Printing  LaserJet Printing  Printer Software and Drivers  DesignJet, Large Format Printers and Digital Press  HP Connected, Mobile Printing and Cloud Printing  Scanning, Faxing, and Copying  JetAdvantage, Printing Applications and Services  Desktops Desktop Operating Systems and Recovery  Desktop Boot and Lockup  Desktop Wireless and Networking  Desktop Audio  Desktop Video, Display and Touch  Desktop Hardware and Upgrade Questions  Desktop Software and How To Questions  Sprout by HP  Business PCs, Workstations and Point of Sale Systems  Gaming Gaming Notebooks  Gaming Desktops  Gaming Accessories  Tablets and Mobile Devices Elite x3  Android  Windows  Calculators  Palm and WebOS  Software HP Workspace  HP Touchpoint Manager  HP Collaboration  Commercial PC Software  Archived Topics (Read Only) Notebooks Archive (Read Only)  Printers Archive (Read Only)  Desktops Archive (Read Only)  Tablets and Mobile Devices Archive (Read Only)  Software Archive (Ready Only)  Windows Beta and Previews Archive (Read Only)  Miscellaneous Topics (Read Only)  Your Voice Forum Feedback & Suggestions  HP Expert Portal Welcome to the HP Expert Program  Meet the Experts  News and Events  Blogs Open Menu Blogs Open Menu Best of the Community BlogMeet the ExpertsNews and EventsWelcome to the HP Expert Program Beware of fake HP Support Open Menu Beware of fake HP Support Open Menu Be alert for scammers who may be posing as HP representatives and only call numbers from people who have a label next to their screen name. Source i tried cahnging the cartridges and replaceing them but these have come to no use.
It is possible to temporarily bypass a fatal cartridge error which will allow limited print operations by performing the cartridge error bypass (checksum code clear) procedure. The next step in troubleshooting this problem is going to be to replace the problem cartridge. -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------I am not an HP employee. However, the problem started with the previous B&W cartridge and continues with a new one.
the device shows a message as "refer to device documentation to troubleshoot". While the ink level cannot be tracked or reset in the HP Officejet J4500 thru J4600 and 4500 series printers, the majority, if not all, of these warning/nuisance messages and/or steady indicator lights, may simply be ignored and the printer should continue to printer normally. NOTE: The USB cable connects to the port on the back of the product. Cartridge error, refer to device documentation to troubleshoot.I replaced both cartridges and got the same problem Please help.Thank you in advance.Rameshsahu Reply 0 0 rsahu Honor Student Posts: 3 Member Since: 02-22-2012 Message 9 of 16 (4,306 Views) Report Inappropriate Content Re: HP officejet 4355 all in one Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 02-22-2012 04:34 AM Hi!HP officejet 4355 all in one.
Flashing ! So now I'm to send it to the landfill and buy a new one. ANDY , I HAVE TRIED TO FOLLOW ALL THE STEPS YOU GAVE ME, THE PROBLEM IS STILL PERSISTENT. have a peek here Anmelden Teilen Mehr Melden Möchtest du dieses Video melden?
If you receive a prompt to print a calibration page, do so. Reply 0 Reply 0 0 jason_h Regents Professor Posts: 3,962 Member Since: 10-09-2012 Message 2 of 4 (3,229 Views) Report Inappropriate Content Re: hp officejet 4300 series device cartridge error Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 04-25-2013 03:48 PM Hey gsd84, Did this error recently begin? This should give an idea about which cartridge has a problem. Both icons are below this post.Hope this helps!
Anmelden Transkript Statistik 45.413 Aufrufe 54 Dieses Video gefällt dir? Melde dich an, um dieses Video zur Playlist "Später ansehen" hinzuzufügen. Expert: Karel1 replied7 years ago. Slide the cartridge back into the correct slot.
HP Support Forums Join in the conversation. Respond to this 0 my 4355 al in one us saying cartridge error refer to documentation for trouble shooting.........i changed the cartridge and i also cleaned the contacts but no use plz help by Anonymous on May 25, 2010 at 11:19pm Add comment Please sign in to comment 0 i had the same problem this past few days, open printer box and clean with alcool all components include the catrdge metal bridge inside and revome all dust from inside, and that should fx the problem with catridge error one and for all afterThis may help1.Open the printer top access door. Then unplug the cord from the wall socket.3. Generated Mon, 17 Oct 2016 03:54:06 GMT by s_ac5 (squid/3.5.20)
Du kannst diese Einstellung unten ändern. The port is labeled with the USB icon ( ).