How JustAnswer Works: Ask an Expert Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm. Hello, I am Engineer John C., I will be your expert today.Please check using a flashlight, to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. Thank you! Register · Log In HP Support Forum Home > Printers > Inkjet > Out of Paper- but not really HP Support Forums Join in the conversation. Source
DO NOT LIFT IT UP.Take out the paper that is in there and take a very careful look down into the slot where the paper goes.You are looking for a biro, an eraser, a pencil or anything small like that.What can happen is that kids drop things in there and the object interferes with the little switch that makes the printer think it was out of paper.How do I know about this?Don't ask.Cheers,Steveps .... Reinstall Tray 1. If the product is not already on, use the On button to turn it on. I need this printer for all my college courses, so any help is much appreciated. https://h30434.www3.hp.com/t5/Inkjet-Printing/HP-4100-and-4215-out-of-paper-issue/td-p/2584601
Solution Step one: Reset the product Without turning the product off, remove the power cord from the back of the product. Make sure that all the paper in the stack is the same size and type. Source(s): roentgen666 · 8 years ago 1 Thumbs up 0 Thumbs down Comment Add a comment Submit · just now Asker's rating Report Abuse Add your answer My printer status says "out of paper" and will not print, but there's a fat stack of paper in the tray! Figure : Lift the ADF cover ADF cover Rollers Separator pad Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.
Figure : Load paper into the paper tray If necessary, slide the paper width guides inward so that they rest on the edges of the paper. The email address entered is already associated to an account.Login to post Please use English characters only. lifesaver is online now my hp officejet 4215 printer states it is out of paper when This answer was rated: ★ ★ ★ ★ ★ my hp officejet 4215 printer states it is out of paper when it is not...i have restarted the spooler w/ no success Share this conversation Expert: lifesaver replied7 years ago. Figure : Close the ADF cover tightly at both ends Step 3: Clean the paper feed rollers in the rear of the printer Follow these steps to clean the paper feed rollers in the rear of the printer.
Thank you! Register · Log In HP Support Forum Home > Printers > LaserJet > HP 4215 showing out of paper when paper is present HP Support Forums Join in the conversation. The paper might not be engaged with the feed rollers. Gently push the duplexer into the printer until it snaps firmly into place. http://h30434.www3.hp.com/t5/Inkjet-Printing/Out-of-Paper-but-not-really/td-p/550557 When 10/17/2016 10/17/2016 Louie I have a cannon 5500 series printer/scanner....had to get a 10/17/2016 10/17/2016 Viet - Printer Tech I changed the ink and it brought on a message to turn off 10/16/2016 10/16/2016 Sudipto I have an HP Envy 7640 printer that is working well but I 10/16/2016 10/16/2016 Shefin I was copying 2 sided and 2 papers got jammed.
Posted on Oct 03, 2009 Helpful 0 Not Helpful Flag You can't post conmments that contain an email address. × Comment Anonymously Video Images Add Your Answer Tips for a great answer: - Answer the question. - If you need clarification, ask it in the comment box above. - Better answers use proper spelling and grammar. - Provide details, support with references or personal experience. http://support.hp.com/us-en/document/c00786157 I am an HP employee. Load U.S. Mac OS X Follow these steps to check the print settings in Mavericks, Mountain Lion, or Lion, modify any settings, and then try the print job again.
Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly. Step 1: Perform a power reset Follow these steps in the order presented to reset the printer. when I press ok for printing the machine cycles but seems unable to pull the paper into the printer and I get an "out of paper" error message. wf-3620 model C481D.
Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. http://orgias.org/hp-officejet/hp-officejet-4215-print-cartridge-error.html Letter or A4 size, unused, plain white paper into the input tray. Windows Follow these steps to adjust the print settings in Windows 8, Windows 7, Windows Vista, or Windows XP, modify any settings, and then try the print job again. Step four: Clean the rollers Turn off the product and unplug the power cord.
John is online now we have hp officejet 4215 all-in-one. Choose the appropriate paper type from the Type is drop-down menu. Close the duplexer cover. have a peek here I cannot find it ANYWHERE in my...
For example, if you have legal paper loaded in your printer, select Legal. Place your fingers in the slot on the front of Tray 1. Figure : Pull out the paper tray Pinch the paper width guide tabs, and then slide the paper width guides to their outermost positions.
A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers. Press the cloth against the rubber part of the roller, and then rotate the roller to the right with your fingers. Lift open the print-carriage access door to expose the print cartridges and remove any packing material or other items that do not belong there. It is frustrating that brand new printer has such issues.
Tell us some more! Your answer needs to include more details to help people. Because only one type of paper can be used in the product at a time, paper types should never be mixed. http://orgias.org/hp-officejet/hp-officejet-4215-error-codes.html Solution four: Reset the printer Sometimes, resetting the printer can clear a paper feed issue.
I've unplugged it, checked for jams et al but with no luck. Make sure that the print side is face-down and the short edge is forward. The paper tray is not completely inserted into the product. Figure : Press the tabs to open the duplexer Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.
Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP Printers - Using HP Diagnostic Tools for HP Printers in WindowsHP Printers - After Windows 10 Upgrade, Printer Does Not PrintHP Printers - Using Google Cloud Print with Your HP PrinterHP Printers - Printer is Offline (Windows)HP LaserJet Pro Printers and Multifunction Printers - HP Smart Install Discontinuation Videos Related Step by Step Guides Help with Clearing Paper Jams HP LaserJet PrintersPrint Job Stuck in Queue (OS not known)Print Job Stuck in Queue (Windows) Print Job Stuck in Queue (Mac) English Open Menu English Deutsch Español Français Português 中文 한국어 † The opinions expressed above are the personal opinions of the authors, not of HP. Last time I had trouble with his printer the tech guy gave me a code to press on the printer to reset it. Please upload a file larger than 100x100 pixels We are experiencing some problems, please try again. letter, legal, or A4 size paper.