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Hp P2015dn Jam Error

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Thanks to everyone for their input and especially the guys who shared their tips on the board cooking method!! I was initially told that my printer was out of warranty (I know it is not however), but apparently HP sometimes begins the warranty clock when the retailer purchases from the company. I will keep everyong posted. Baked it at 350F for 8 minutes exactly. 6. Check This Out

During this process the Attention, Ready and Go lights turns on together. 4. Removed the thin black piece of plastic by the memory socket.4. Kathleen Answered! My HP P2015dn flaked out at 13 months old and HP was no help. http://h20564.www2.hp.com/hpsc/doc/public/display?docId=mmr_kc-0100582

Hp Laserjet P2015 Paper Jam Light Stays On

The printer works fine now. Thanks for the great info! No parts to be found and we were just spinning our wheels. Normal complaint processing time is approximately 6-8 weeks due to the complexity and number of complaints our office receives, however, processing time may be longer during times when the volume of incoming complaints increases.

by unknown on Feb 5, 2008 at 8:24am Add comment Please sign in to comment 0 Hello All, I'm a HP ASP and I'm factory certified on this machine. To get to the formatter board take off the left plastic panel - pry it open with flat screwdriver from the back. The 63/37 ratio is notable in that it is a eutectic mixture, which means:It has the lowest melting point (183 °C or 361.4 °F) of all the tin/lead alloys; and the melting point is truly a point — not a range by dmzcompute on Oct 26, 2009 at 7:11pm Add comment Please sign in to comment You may be right that 250F is too low. Hp Laserjet P2015 Formatter Board by unknown on Feb 3, 2009 at 1:00am Add comment Please sign in to comment 0 I've replaced my formatter board and so far, so good.

by healthup on Sep 28, 2009 at 8:37am Add comment Please sign in to comment 0 Just to clarify...should the side with the memory socket be face up or face down when you place it in the oven?Thanks in advance. Hp Laserjet P2015 Paper Jam Light Blinking It worked.,! Some of these alternatives have melting points below 300F (see, for example, "Principles of Soldering" By Giles Humpston, David M. http://support.hp.com/us-en/document/c03620702 Dave - abq, nm - unknown 0 I have a printer that came in for warranty service with this exact problem today.

In the end I took some parting shots at HP support not being able to diagnose the problem and he responded it was the formatter that would have to be replaced - thus I went searching and landed on this website. Hp Laserjet P2015 Keeps Jamming Find Solutions, ask questions, and share advice with other HP product owners. Beaumont Texas 2-2-2010www.BayneDM.com - Anonymous 0 I don't see where the risk is. printer fixed!!!

Hp Laserjet P2015 Paper Jam Light Blinking

Rob S by Rob S on Sep 8, 2009 at 8:16am Add comment Please sign in to comment 0 First of all, I don't understand the disclaimer Sparkyjack. If I did this, I've warned the formatter board is bad and to be careful with the printer. Hp Laserjet P2015 Paper Jam Light Stays On You need to google it to find it as some suggested earlier. Hp Laserjet P2015dn Error Lights I was betting the problem was related to the Ball Grid Pin array soldering of the chip to the formatter board.

Here is the caveat - I have to provide a credit card number for them to charge the full replacement(new price, $400 not the refurbished pricing)which will be held until they receive my paperweight (since it won't do anything but hold paper now) back in approximately 7 days due to weekends and shipping times.HP was highly recommended brand when I purchased this POS. his comment is here Is everyone really getting results from the oven? Am a Tech in Kenya, repairing printers and laptops but I tell U my workshop is full of brand new junks. - Anonymous 0 Hi all, I have one of these printers with nearly the exact same problem. No problem getting them out. - unknown 0 Thought I would chime in with my own frustration. Hp Laserjet P2015 How To Remove Paper Jam

Performing anNVRAM initialization resets some parameters that cannot be restored later.NVRAM initialization sets all default variables stored in NVRAM back to factory default values or to adefault ROM value, depending on the variable. You will see 4 or 5 screws holding it in.Find a way to lift the board in the oven. This is often a dead giveaway. this contact form Awesome!

Turn on the printer and continue to hold the GO button for at least 50 seconds. Hp Laserjet P2015 Error Lights (leds) Stuck On DO NOT BUMP THE BOARD! If you do decide to bin this thing, sell the toner.

Otherwise, tell them this is also unacceptable.

The control panel lights begin cycling from front to back. A copy of your complaint was provided to the Business. Sign-in Register Site help Skip to ContentSkip to FooterLaptops & tablets Business Premium Gaming Standard laptops Workstations Convertibles & detachables Tablets 3-in-1 Desktops Business Immersive Gaming Towers Workstations All-in-ones 3-in-1 Printers Home & home office Business Print only Multifunction Scanners Large format & digital presses 3D Print Ink & tonerDisplays & accessoriesBusiness solutionsSupport Support & troubleshooting Products Software & drivers Forums Premium helpdesk services for home Premium helpdesk services for work Extended warranties Business Premium Gaming Standard laptops Workstations Convertibles & detachables Tablets 3-in-1 Business Immersive Gaming Towers Workstations All-in-ones 3-in-1 Home & home office Business Print only Multifunction Scanners Large format & digital presses 3D Print Support & troubleshooting Products Software & drivers Forums Premium helpdesk services for home Premium helpdesk services for work Extended warranties Clear search boxSearch HP.com1676317Laptops & tablets Business Premium Gaming Standard laptops Workstations Convertibles & detachables Tablets 3-in-1 Desktops Business Immersive Gaming Towers Workstations All-in-ones 3-in-1 Printers Home & home office Business Print only Multifunction Scanners Large format & digital presses 3D Print Ink & tonerDisplays & accessoriesBusiness solutionsSupport Support & troubleshooting Products Software & drivers Forums Premium helpdesk services for home Premium helpdesk services for work Extended warranties Business Premium Gaming Standard laptops Workstations Convertibles & detachables Tablets 3-in-1 Business Immersive Gaming Towers Workstations All-in-ones 3-in-1 Home & home office Business Print only Multifunction Scanners Large format & digital presses 3D Print Support & troubleshooting Products Software & drivers Forums Premium helpdesk services for home Premium helpdesk services for work Extended warranties Start of content HP Support Center Product SupportSearch HP Support CenterDownload optionsDrivers & softwarePatch managementSoftware updates & licensingDiagnostic passwordsTop issues & solutionsTop issuesMost viewed solutionsTroubleshoot a problemAdvisories, bulletins & noticesManualsRepair & warrantyCustomer Self RepairWarranty checkManage my contracts & warrantiesView my contracts & warrantiesGet help from HPSubmit or manage support casesChat with HPAll HP contact optionsCommunity forumsProduct SupportOther support optionsHP Software Support Online (IT Management Software)HP Customer Support (Home & Home Office products)More HP support resourcesInsight Online My IT EnvironmentDashboardView message logAdd devicesClaim an HP storage deviceManage device groupsManage user groupsEdit service informationHelpDashboardDevicesView message logAdd devicesClaim an HP storage deviceManage device groupsManage user groupsEdit service informationHelpDevicesService eventsHelpService eventsCasesHelpCasesContracts & warrantiesLink support agreementsLink HP Care PacksLink warrantiesBatch link toolView my contracts & warrantiesManage contract & warranty sharesManage user groupsEdit my contracts & warrantiesTransfer ownershipUnlink contracts & warrantiesHelpContracts & warrantiesRelated linksHP Support Agreement ManagerHP Care Pack registrationService CreditsMy Service CreditsMy servicesMy ordersShop HP servicesHelpService CreditsRelated linksHP Proactive Care ServicesDatacenter Care ServicesMy IT Environment Print | Rate this content HP LaserJet P2015 Printer Series - Paper Jam Light Solid Title: HP LaserJet P2015 Printer Series - Paper Jam Light Solid Object Name: mmr_kc-0100582 Document Type: Support Information Original owner: KCS - HP Monochrome LaserJets Disclosure level: Public Version state: finalEnvironment FACT: HP LaserJet P2015 Printer Series FACT: Hardware FACT: Control Panel LEDsQuestions/Symptoms SYMPTOM: Paper Jam Light is solid ON.Cause CAUSE: Answer/Solution FIX: The HP LaserJet P2015 may come up with Paper Jam Light solid ON and would show the same light pattern even if the printer is power cycled. Hp Laserjet P2015 Troubleshooting The technician will undoubtably tell you that your only options are to pay to send back your printer, or pay them to mail you one.

by unknown on Jan 6, 2009 at 2:43pm Add comment Please sign in to comment 0 My printer worked beautifully for 2 months and then I had this exact same problem. Refurbished formatter boards are usually reflowed boards from dead P2015's, or ones from units that didn't die this way. Thanks again! http://orgias.org/hp-laserjet/hp-p2015dn-paper-jam-error.html I then reinstalled it in the printer and it seems to work fine.This procedure has been tried with some success to repair video cards and XBOX 360s.

On Sale Now 1 Answer Filter by: Most Helpful Newest Oldest Chosen Solution Nick @nick Rep: 33.1k Nick's IT services 88 140 56 Posted: 04/06/2013 Options Permalink History This printer is known to have formatter board problems. I have 3 printers like this that do not work at my school. If the light is still on then there may be a paper jam sensor that has stuck paper in it. Turn on the printer and continue to hold the GO button for at least 50 seconds.

It gives 49 errors when sending faxes. We maintain complaint files of business practices that may be useful if enforcement action is warranted in the future. The paper jam and toner lights on solid but nobody home. Remove tray 2.3.

I've had the printer for 17 months and it was a real workhorse until 2 weeks ago. Reset it again, and the Paper says it out or it goes back to Jam/Toner lights. Does it need this RAM slot filled to work? How does HP install software and gather data?

by Anonymous on Oct 22, 2009 at 1:41pm Add comment Please sign in to comment 0 The oven solution worked for me! 10 minutes @ 350 F., 2 hours of cooling.