Click here for information on contacting HP Customer Care. The ink cartridge color on the overlay indicates the ink cartridge color related to each bar. If requent, upgrade firmware to A.02.xx 3 Designjet 5000 / 5500 ffff ffff 01dcxxxx error There is a problem with the I/O Card (happens during power up) 4 Designjet 5000 / 5500 ffff ffff 030d0170 or 030d0171 error At power-up, the Printer thinks it is smaller than 42 inches 5 Designjet 5000 / 5500 ffff ffff 031609xx error This error code only appears if the Main PCA was replaced without removing the media from the printer, because the firmware tries to find the last media information in the EEROM. Turn the printer off (using the power switch at the back of the printer), wait 15 seconds and turn the printer on. http://orgias.org/hp-designjet/hp5500-error-message.html
J7 and J8 SDRAM are memory DIMM slots. This is an early warning. If the tube is not connected (blue end only), re-connect as needed; also eliminate all kinks noticed in the tube. If everything looks ok, perform a cold reset on the Jetdirect card (through the front panel).
If the part is installed correctly, make sure the Carriage Tube Connector is correctly connected to the Carriage. top System Error 0D0003 xxxxxxxx (non-continuable) Explanation A problem with the firmware has been detected during a Printhead Alignment. If the error continues, call HP for technical support to troubleshoot the problem. Figure : 5000 series Mark encoder If the Mark encoder is not visible on the left-side of the drive roller, follow the steps below to turn the roller until the Mark encoder is visible: Scroll to the Printer Setup Options icon and press the Enter key.
If using the network card is not possible or acceptable, it is recommended that the parallel port setting in the PC BIOS be set to ECP mode (contact the PC vendor for instructions). If the error continues, call HP for technical support to troubleshoot the problem. The re-order part number of the ink cartridge. Hp Laserjet 5500 Error Codes The original capacity of the ink cartridge in milliliters.
If the printer is printing a job and the printhead health degrades to a significant degree [(XX16) and (XX17) REPLACE], the front panel will display a warning (See Figure 12). Press the TOP key (to return to the main menu). Even if the error appears again, there is nothing wrong with the Printer. 20 Designjet 5000 / 5500 050000 error (Continuable) Lens has problems reading the Mark Encoder on the Drive Roller 21 Designjet 5000 / 5500 050001 error (Continuable) Lens has problems reading the Mark Encoder on the Drive Roller 22 Designjet 5000 / 5500 06030C error Bad line sensor 23 Designjet 5000 / 5500 06040C error Line sensor not connected correctly 24 Designjet 5000 / 5500 0A0000 error APS Failure 25 Designjet 5000 / 5500 0A0010 error APS Failure 26 Designjet 5000 / 5500 0A0020 error Error in calibrating the APS sensor 27 Designjet 5000 / 5500 0A0030 error Problem in Depressurizing Air System 28 Designjet 5000 / 5500 0A0040 error APS Failure 29 Designjet 5000 / 5500 0A0050 error (Non-Continuable) The printer had detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed) 30 Designjet 5000 / 5500 0A0060 error (Non-Continuable) The Printer has detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed) 31 Designjet 5000 / 5500 0A0070 error (Continuable) The Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware 32 Designjet 5000 / 5500 0B0000 error Bad Ambient Temperature measured 33 Designjet 5000 / 5500 0B0001 error Bad humidity read 34 Designjet 5000 / 5500 0B0002 error Bad IDS pressure read 35 Designjet 5000 / 5500 0B0003 error ADC0 Internal channels check Failure 36 Designjet 5000 / 5500 0B0004 error APS Failure 37 Designjet 5000 / 5500 0B0005 error APS Failure 38 Designjet 5000 / 5500 0B0006 error The trailing cable has been incorrectly connected 39 Designjet 5000 / 5500 0B000X error Unable to detect Fan (X= 7-Vacuum, 8-Cooling, 9-Aerosol) 40 Designjet 5000 / 5500 0B0010 xxxxxxxx error This firmware error code is related to the detection of the printhead cleaners by the line sensor. http://h20564.www2.hp.com/portal/site/hpsc/public/psi/troubleshootResults?sp4ts.oid=82218 Reinstall the Printheads and close the Carriage cover.
Click here for information on contacting HP Customer Care. Hp Designjet 5500 Manual Pdf Turn the printer off, wait 15 seconds and turn the printer on. due to a temporary loss of tension). Very Low Ink Cartridge level has reached its very low limit (50 ml).
top System Error 0B0003 (non-continuable) Explanation ADCO Internal channels check failure. you could check here top System Error e50000 (non-continuable) Explanation An error has occurred with the Hard Disk Drive (HDD). Hp Designjet 5500 Printhead Reseat Error Click here for information on contacting HP Customer Care. Hp Designjet 1050c Error Codes The User's Guide that came with your HP product.
Figure 5: Ink Cartridge information displayed. Find by product name or number (e.g. NOTE: Proceed with the following steps before pressing ENTER. If the error re-appears, call HP for technical support to troubleshoot the problem. Hp 5500 Printhead Problems
Pro Slate 12) OR Browse all HP products Please wait while we process your request. The firmware (as a piece of software) has experienced an internal crash. Attempt to print. Low Ink cartridge level has reached its low limit (100 ml.).
Send the copy command from the PC (press Enter on the keyboard), which will send the firmware upgrade file (typed in during Step 1) to the printer. Hp Designjet 5100 Error Codes If the error does not come up at that time, it is most likely related to the network. If problems persist, continue with the remaining steps.
Reconfigure the IP address. System Error 0B0008 (non-continuable) Explanation Unable to detect the Cooling fan. Figure 1: Front panel display of Ink supply status To view information for a specific ink cartridge color or printhead, access the cartridge and the printhead menus. Hp Designjet 5500 Air In Tubes Engage the locking tabs to secure the DIMM(s).
Press the TOP key (to return to the main menu). Click media profiles. NOTE: This problem only appears when upgrading from Non-UV ink firmware to UV ink firmware while the media is loaded. Ensure that the ink cartridge is the correct color for that slot.
System Error 010090 (continuable) Explanation An error has occurred in the Paper-axis Motor Encoder. Recommended action HP recommends printing via the network card because the transmission time via the parallel port is very slow, which may be causing the error. Ensure the printer recognizes the memory installed. Check the following printhead characteristics: Model number Printhead type (for example, Setup printheads instead of normal) Try replacing or reseating each printhead, one at a time.
All Rights Reserved. If the error goes away, the issue is with the print server. If the tube is not connected (blue end only), re-connect as needed; also eliminate all kinks noticed in the tube. System Error 010091 (continuable) Explanation An error has occurred in the Paper-axis Motor Encoder.
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