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Hp Photosmart Fax Error


Try these two things together: hopefully one will work. Save the settings and exit the BIOS. Have the sender send from a different fax machine to see if the error clears. 242 The remote fax machine is attempting to receive instead of send. Error Code(s) Definitions/Causes Solutions 200 The fax session completed without errors. have a peek here

This page requires Javascript. Reply 0 0 Kyle_W Distinguished Professor Posts: 4,755 Member Since: ‎04-26-2011 Message 3 of 7 (12,421 Views) Report Inappropriate Content Re: i am trying to fax but received a message with an error 388 [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎07-13-2012 03:14 PM - last edited on ‎04-19-2016 10:38 AM by OscarFuentes smith4265,According to the error code that you are receiving, there is too much noise on the phone line to establish a valid connection between the two fax machines. note: The Distinctive Ring service is the name HP and others use to describe this feature. Z7_3054ICK0KGTE30AQO5O3KA30H5 hp-country-locator-portlet Actions ${title} Loading... http://support.hp.com/us-en/document/buu02549

Hp Fax Error 388

The remote user canceled the fax transmission by pressing the Stop key immediately prior to, or just as the local machine answered the call. Modify your browser's settings to allow Javascript to execute. The method for opening the BIOS and the BIOS options might be different on the computer (check with the computer manufacturer for assistance) but use the following steps as a general guide: Restart the computer.

View solution in context Reply 0 0 Daniel_L Professor Posts: 1,792 Member Since: ‎11-28-2011 Message 2 of 6 (11,353 Views) Report Inappropriate Content Re: what is communication error 321* [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎07-10-2012 02:59 PM - last edited on ‎04-19-2016 10:36 AM by OscarFuentes Hello pa62,There is an article describing the error you are experiencing, located here:http://support.hp.com/us-en/document/buu02549The 321 error is described as such.DefinitionThere was a communication error with the receiving fax machine due to poor telephone line conditions.SolutionSet the receiving machine to receive at a slower transmission speedIf the session fails after sending several pages of a large document, resend the document as several smaller documents.Retry the fax reception at a different time when telephone line conditions have improved.Call the telephone provider if line conditions fail to improve.Please post back results as this should resolve your issue. Depending on your printer, a fax error code might display on the printer control panel or on a fax history report. Retry the fax reception when telephone line conditions have improved. Hp Fax Error 350 The remote machine encountered an incompatible feature causing it to terminate the session.

If you require additional assistance, don't hesitate to ask. * It only takes a second to click (the 'like'icon)below to say thanks! Hp Fax Error 344 If a dial tone cannot be heard after changing the cable, contact your telephone company for assistance. Select a slower reception speed. https://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/fax-error/td-p/1585179 The sending machine was unable to restart the control channel connection (handshake) before sending more data.

Find Solutions, ask questions, and share advice with other HP product owners. Hp Fax Comm Error If this is the case, ask the sender to retry a normal transmission from the remote machine. Set the host machine to receive at a slower transmission speed. If you do not hear a dial tone and/or the other fax does not answer the line, try calling another fax machine (the first may be busy) to verify that the result will be the same.

Hp Fax Error 344

What is wrong? Locate and select the firmware update. Hp Fax Error 388 Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. How To Disable Ecm On Hp Fax Machine Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading...

Dial-up modems - If a dial-up modem shares the same phone line as the fax product, it is not possible to send or receive a fax while logged on to the Internet. navigate here Replace any four-conductor cables with a two-conductor cable. The call waiting service can cause this error. Some older locations and buildings have inadequate phone system wiring. Fax Error 346

Reduce or enlarge the page size setting on the local machine to a size supported by the remote machine. 319 The local machine attempted to initiate a binary file transfer (BFT), but detected that the remote machine does not support this mode of operation. The remote (calling) fax machine determined that there was a feature incompatibility between the two machines. Faxes fail intermittently or with only one fax number If static is present on the phone line, fax communication may fail. Check This Out View Solution.

Retry the fax reception when telephone line conditions have improved. Hp Fax Error 358 Retry the fax reception when telephone line conditions have improved. This error is very rare because normally a remote machine does not answer if it cannot receive a document.

Dial the same fax number you called in Step 3 using the front panel.

Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading... For example, the local machine wanted to initiate polling, but the remote machine did not support this mode of operation. If you want remote polling, confirm that you have correctly configured the local machine for poll transmission. 229 The remote machine attempted to initiate a secure poll transmission from the local machine but did not provided a valid password. Hp Fax Error 345 Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading...

your wonderful. Service the product. As an alternative you may also reset the fax machine to the factory default settings by selecting that option in the Maintenance, Status and Maintenance, or Tools menu or some all-in-one models allow you to use the software to change the fax settings. this contact form Thank you! Register · Log In HP Support Forum Home > Printers > Scanning / Faxing > Photosmart Fax C309 Error Code 388 HP Support Forums Join in the conversation.

Error Code(s) Definitions/Causes Solutions 367 368 369 370 371 372 373 ECM 374 ECM 375 ECM 376 ECM 377 ECM 378 379 The remote machine appears to be locked. You may be asked to select your product from a list of models. Enable or disable the ECM setting. Select Disable, and then press Enter.

Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results Z7_3054ICK0KGTE30AQO5O3KA3014 hp-share-print-widget-portlet Actions ${title} Loading... If ECM is enabled, then disable it. Press the right arrow and go into the setup menu.2. Interpreting fax send error codes This table contains fax send error codes.

Fax menu Fax menu option Setting Basic Fax Setup Rings to Answer 1 (or 2) Basic Fax Setup Ring Volume Medium or Loud Advanced Fax Setup Answer Ring Pattern All Rings Advanced Fax Setup Automatic Reports Setup Every Error The following sequence of events will occur if the fax is working correctly: When the fax machine starts to dial, you hear a dial tone briefly followed by the sound of the fax dialing. "Dialing" will appear in the front panel display When the fax you are calling answers the line, the fax machines will exchange tones and "Connecting" appears in the display. Faxes cannot be sent but can be received Follow the steps below to correct the problem. If the second call is also not answered, replace the phone cable and try again. If the remote machine ends the call just as the local machine starts reception, reduce the ring count on the local machine answering setting.

I have had this fax for only a couple months and this is the first time this has happened.