There was a communication error with the sending fax machine. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.Figure : The difference between a two-conductor phone cable and a four-conductor phone cableA two-conductor cableA four-conductor cable- SourceTo summarize, 4 wire cables can allow more noise on the line. Reply 0 0 « Previous 1 2 Next » « Message Listing « Previous Topic Next Topic » Related Documents Testing Your HP Fax Machine with the HP Fax Test ServiceHP Printers - Network Scanner Connection is Lost (Windows)HP Printers - Scanning from a Mac Computer (OS X)HP Photosmart 7510, 7515, ENVY 110, 114 Printers - Restoring eFax ServiceHP Printers - After Windows 10 Upgrade, Printer Does Not Scan Videos Related Step by Step Guides Help With Copy & Scan Quality English Open Menu English Deutsch Español Français Português 中文 한국어 † The opinions expressed above are the personal opinions of the authors, not of HP. If the machine is in V.17 mode it is likely that the connection has been interrupted. have a peek here
Retry the fax reception when telephone line conditions have improved. He says the line is fine--no noise. Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents Testing Your HP Fax Machine with the HP Fax Test ServiceHP Printers - Network Scanner Connection is Lost (Windows)HP Printers - Scanning from a Mac Computer (OS X)HP Photosmart 7510, 7515, ENVY 110, 114 Printers - Restoring eFax ServiceHP Printers - After Windows 10 Upgrade, Printer Does Not Scan Videos Related Step by Step Guides Help With Copy & Scan Quality English Open Menu English Deutsch Español Français Português 中文 한국어 † The opinions expressed above are the personal opinions of the authors, not of HP. The remote user canceled the fax transmission by pressing the Stop key immediately prior to, or just as the local machine answered the call. https://h30434.www3.hp.com/t5/LaserJet-Printing/Fax-error-code-388-how-to-resolve/td-p/2339029
Does anyone have a solution to this problem? A splitter could cause noisy lines too. When we settle the issue, I'd like for you to kindly mark the appropriate post as Accept as Solution so that others encountering the same or similar issue can find what worked for you.This error indicates that there is too much noise on the line for a valid connection between two fax machines to complete.
Try turning on Silent Detect in the Fax settings. In V.34 mode is also possible for this error to occur due to compatibility problems with certain machines and/or line conditions. The user called the correct number, but the machine was configured not to answer. Hp Fax Error 350 Have the sender send from a different fax machine to see if the error clears. 242 The remote fax machine is attempting to receive instead of send.
I have tested it and am able to receive faxes but get error 388 when I try to send out a fax. Hp Fax Error 358 Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. You can only upload files of type PNG, JPG, or JPEG.
note: If errors occur every time a fax is sent or received, go to Troubleshooting Fax Transmission and Reception Issues. Any other suggestions? Hp Fax Error 344 If this holding period exceeds a machine’s specific timeout value, the session is terminated. How To Turn Off Ecm On Hp Fax Machine Also pulled the phone off the line, so there's no other device.
The sending machine was unable to restart the control channel connection (handshake) before sending more data. navigate here If it still fails, try receiving a fax from another machine. Fax log said result error 388. Enable ECM on both the local machine and the remote machine. 231 The remote machine attempted to initiate a transmission to the local machine, but the receive capability was disabled at the local machine. Fax Error 346
Enable remote diagnostics on the remote machine, if available. 315 The local machine attempted to initiate a remote diagnostic session, but detected that the remote diagnostic version supported by the remote machine is incompatible. image o... Ask the remote machine user to resend the fax. Check This Out I faxed over from a hp photosmart c6180 all in one series printer.
I get an error message 388 when trying to fax on my 4215 all in one printer? Error 388 Hp Officejet 4500 Select a slower reception speed. 225 The remote machine attempted to initiate a remote diagnostic session with this machine even though remote diagnostic access is locally disabled. When I try to open window send one friend messages.
Showing results for Search instead for Do you mean or Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing « Previous Topic Next Topic » glassdealer Honor Student Posts: 3 Member Since: 10-10-2015 Message 1 of 6 (517 Views) Report Inappropriate Content Officejet Pro 8600 Faxing Problem Error 388 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 10-10-2015 09:01 AM Product Name: Officejet Pro 8600 Operating System: Mac OS X 10.9 Mavericks Getting error 388 when attempting a fax. Reach this menu through the wrench icon on the panel.Change the ECM mode to off. Retry the transmission. Error 388 Hp Officejet 6700 Does anyone have a solu...
Reply 0 Reply 0 0 ashu_b Grad Student Posts: 269 Member Since: 09-19-2011 Message 2 of 2 (2,084 Views) Report Inappropriate Content Re: Error 388 on my Officejet 8500a Plus printer [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 09-27-2011 12:03 AM - last edited on 04-18-2016 02:30 PM by OscarFuentes This error refers to error in connection line: Refer to below for more explanation.Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395DefinitionThere is too much noise on the line for a valid connection between two fax machines to complete. Call the telephone provider if line conditions fail to improve.http://support.hp.com/us-en/document/buu02549#Error247 Hope this helps. Ideas? this contact form Set Fax Speed to slowChanging those settings seems to resolve a lot of faxing issues, but if after trying those steps you continue get that error code or even another one, it is more than likely an issue with your fax line or the recieving fax line.Here is a link with all the fax error codes, their description, and suggested solution:http://support.hp.com/us-en/document/buu02549 -------------How do I give Kudos? | How do I mark a post as Solved? -------------------------------------------------------- Reply 0 0 Everyone's Tags: AS1 View All (1) moonlady0057 Honor Student Posts: 3 Member Since: 10-29-2012 Message 4 of 7 (12,379 Views) Report Inappropriate Content Re: i am trying to fax but received a message with an error 388 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 10-29-2012 08:13 PM thank you so much, I read your advise, tryed it and now my fax is going through.