More than likely it is an issue on their side. Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Retry the fax reception when line conditions might have improved. Errors might still occur, and might result in a degraded image quality on the received page. Source
Turn both the sending and the receiving machine off for ten seconds, turn them on, and then try sending again. The receiving fax machine is an older silent fax machine. This is usually caused by one of the following reasons: The user called the wrong number. A distinctive ring service, if it is available from the telephone service provider, often resolves this issue.
It could be due to line condition, line traffic, etc; thus I would advise attempting to fax this number again at a later time and try contacting the receiver to make sure nothing is going on at their end.As to lowering fax speed on an 8600:From the home screen press the Right ArrowSelect the Setup menuSelect the Fax submenuScroll down and select Advanced Fax SetupScroll down to Fax Speed and set the speed to Slow (9600) View solution in context Reply 0 0 jason_h Regents Professor Posts: 3,962 Member Since: 10-09-2012 Message 2 of 6 (16,464 Views) Report Inappropriate Content Re: hp officejet pro 8600 error code 346 when trying to fax a document Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 05-08-2013 01:15 PM Hi Oreo60,I see you are getting a 346 error code when faxing with your HP Officejet Pro 8600 (N911) series printer. All other features function correctly and printouts are of good quality. Call the telephone provider if line conditions fail to improve. 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 During a V.34 transmission, the local machine is unable to connect (handshake) with the remote machine and is consequently unable to send a T30 frame. One of the few exceptions to this would occur if the remote machine was configured to poll transmit a document, but was unable to receive.
Did yu ever get an answer?Thanks Reply 0 0 Mstedebear Honor Student Posts: 2 Member Since: 01-27-2016 Message 6 of 6 (2,271 Views) Report Inappropriate Content Re: what is communication error 321* Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 01-27-2016 11:30 AM I replaced the phone cord on my fax machine, plugged it securely into the wall and fax machine. If the HP fax product still cannot receive a fax, continue to the next solution. Press the right arrow () to select Send and Receive, and then press OK. Hp Fax Error 344 Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Display and Touch  Notebook Hardware and Upgrade Questions  Notebook Software and How To Questions  Business Notebooks  Printers sprocket  Inkjet Printing  LaserJet Printing  Printer Software and Drivers  DesignJet, Large Format Printers and Digital Press  HP Connected, Mobile Printing and Cloud Printing  Scanning, Faxing, and Copying  JetAdvantage, Printing Applications and Services  Desktops Desktop Operating Systems and Recovery  Desktop Boot and Lockup  Desktop Wireless and Networking  Desktop Audio  Desktop Video, Display and Touch  Desktop Hardware and Upgrade Questions  Desktop Software and How To Questions  Sprout by HP  Business PCs, Workstations and Point of Sale Systems  Gaming Gaming Notebooks  Gaming Desktops  Gaming Accessories  Tablets and Mobile Devices Elite x3  Android  Windows  Calculators  Palm and WebOS  Software HP Workspace  HP Touchpoint Manager  HP Collaboration  Commercial PC Software  Archived Topics (Read Only) Notebooks Archive (Read Only)  Printers Archive (Read Only)  Desktops Archive (Read Only)  Tablets and Mobile Devices Archive (Read Only)  Software Archive (Ready Only)  Windows Beta and Previews Archive (Read Only)  Miscellaneous Topics (Read Only)  Your Voice Forum Feedback & Suggestions  HP Expert Portal Welcome to the HP Expert Program  Meet the Experts  News and Events  Blogs Open Menu Blogs Open Menu Best of the Community BlogMeet the ExpertsNews and EventsWelcome to the HP Expert Program Beware of fake HP Support Open Menu Beware of fake HP Support Open Menu Be alert for scammers who may be posing as HP representatives and only call numbers from people who have a label next to their screen name.
HP only supports Analog. you may not get back exactly the same tone, in another word, they may mess up the fax data (and that's why you hear a slightly different voice on the digital phone, but that little bit of change, doesn't matter for voice phone, but may be significant enough on fax). Reply 0 0 Mstedebear Honor Student Posts: 2 Member Since: 01-27-2016 Message 5 of 6 (2,279 Views) Report Inappropriate Content Re: what is communication error 321* Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 01-27-2016 08:16 AM I am having the same problem. If the HP fax product still cannot receive a fax, turn ECM back on and then continue to the next solution.
Exhausted, BobWinJr. How To Disable Ecm On Hp Fax Machine After reading "could be line problem" I called COX. First Time Here? Reply 1 1 MARY64_ Student Posts: 1 Member Since: 10-28-2014 Message 6 of 6 (10,940 Views) Report Inappropriate Content Re: hp officejet pro 8600 error code 346 when trying to fax a document Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 10-28-2014 06:12 PM CHANGING THE SPEED WORKS.
note: Click here (buu04072) (in English) for more troubleshooting information on using a fax with an answering machine. If the remote machine ends the call just as the local machine starts reception, reduce the ring count on the local machine answering setting. Hp Fax Error Codes If the error persists, and error correction is in use for the fax session, disable ECM. Hp Officejet Pro 8600 Error Codes Totally ridiculous.My Brother Intellifax never did this.
Use the HP Fax Test Service to try to receive a fax. http://orgias.org/fax-error/hp-officejet-5610-fax-error-388.html They did line test and said "works 100%). Call the telephone provider if line conditions fail to improve. For over a year now I've been Attemping to resolve issues with FAXING. Hp Fax Error 322
Wait several minutes between the end of one transmission and the start of the next transmission. 383 ECM Disable ECM, and then try faxing again. It would mean a great deal. Reply 0 0 Simple1234 PhD Student Posts: 811 Member Since: 12-09-2008 Message 4 of 7 (4,564 Views) Report Inappropriate Content Re: FAX Error Codes 349 and 351 [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 11-03-2013 05:07 PM - edited 11-03-2013 05:11 PM There is not much a fax machine maker can do if it doesn't work on a digital line This is because the fax standard is designed for fax to work on analog signals, it uses different tone level to represent digital bits (where to put black), digital lines, compresses the audio tone to digital, and converts back with a "lossy" algorithm, i.e. have a peek here Any suggestion.
Ask the community! Fax Error 351 This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely. If the telephone cord is over 3 m (10 ft) long, move the fax closer to the telephone jack and use a cord 3 m (10 ft) long or shorter.
To modify the fax header, use the following steps: Press the Setup button () on the product control panel. Thank you! Register · Log In HP Support Forum Home > Printers > Scanning / Faxing > FAX Error Codes 349 and 351 HP Support Forums Join in the conversation. caution: Performing a partial reset might remove all speed dials and other fax settings. Hp Fax Error 358 If a DSL filter is needed on the telephone line, change the DSL filter and then try to receive a fax.
I called her numerous times and she is receiving faxes frin all over the country with no problem. I have had this fax for only a couple months and this is the first time this has happened. If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. Check This Out We didn't have any problems sending out faxes until now.
your wonderful. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line).