Disable the option "Postscript Passthrough" under the "Installable Options".On the 5500 the JetDirect Card can cause the problem. Please be aware, all information is provided freely, any information used is done so at your risk and Techieshelp will not be held responsible for any issue that may occur. !-- BuySellAds On-Site Shopping Cart --> Home error code of 49.4C02 for HP P4014DN and P4015X printers by craigliu on Oct 28, 2014 at 8:55 UTC | HP Hardware 0Spice Down Next: EliteDesk Came with a Win 10 Pro CD... The drivers may contain bugs which cause the printers to act this way, so updating them will solve the problem. It processes information and then directs it to the proper component. Source
To update your printer's firmware you need the firmware itself and firmware update utility from here. Join Now Today we have three printers with error code of 49.4C02 for HP P4014DN and P4015X printers. I did that before. Steps 1 Print a configuration page and a menu map. 2 Turn off the printer. 3 Remove all formatter accessories (EIO cards, hard drive, DIMMs, etc.). 4 While turning on the printer, hold down SELECT and CANCEL JOB until all of the lights on the control panel are lit. 5 Press CANCEL JOB, and then SELECT. http://h30434.www3.hp.com/t5/Inkjet-Printing/Error-49-4C02/td-p/687293
ITPS provides strategic IT consultancy, implementation, data centre provision and unified communications, as well as support services and workspace and disaster recovery. Show more unanswered questions Ask a Question Submit Already answered Not a question Bad question Other If this question (or a similar one) is answered twice in this section, please click here to let us know. This was on 3 of 30 printers on our network. The following procedure should allow you to get past the reported boot progress hang or the 49.4C02 error.CAUTION when performing a cold reset you will delete network settings and printer settings.NVRAM initialization: CAUTION: Initializing NVRAM resets the serial number, the event log, the page counts, the calibration settings, and the EIO card.
In this case, open the Control panel and click on the icon for Printers and Other Hardware. 49.4c02 Service Error Hp 4250 Before initializing NVRAM, print a configuration page and a supplies status page to gather the following information: ● Total page count ● Serial number Turn the printer off and remove the network cable. If in a queue, look at the jobs in the queue, look at the job which says it is printing, look at the user, delete the job from the user's computer. But when he printes a PDF file the colour green is printing more yellower than green.
It is possible you can fix this problem by upgrading the firmware especially if it is an older version by wpc on Dec 15, 2008 at 10:37am Add comment Please sign in to comment 0 There is a known problem with the formatter causing this error. 49.4c02 Service Error Hp 4350 If the 49 error returns turn the power off, unplug the power cable, disconnect all network cables, and remove the HP Jetdirect card (or any third-party devices), if installed. The restore factory settings command which can be accessed from the control panel of these printers can be used, but in doing so all the configuration settings will be reset to factory defaults. Maybe it is a driver issue.
by unknown on Nov 14, 2006 at 2:06pm Add comment Please sign in to comment 0 Oh this was a GREAT help to me, now I just have to see if I can fix the error I received about the formatter board being bad...Thanks again.Tim by unknown on Apr 24, 2007 at 12:40pm Add comment Please sign in to comment 0 49 errors in Color LaserJet 5500 printers are often caused by the JetDirect 615N card failing.For information on getting a replacement for a bad 615N click on my name and email me, an even better way is to click on the crossed tools and you can see an email link in my profile, that link has a readable address that you can send to using your mail program.Please make sure you give me a good email address to respond to, a few times now people have emailed me and the return address did not work. Co-authors: 3 Updated: Views:68,807 Quick Tips Related ArticlesHow to Stop Your Laser Printer from SmearingHow to Understand the Advantages of Laser PrintersHow to Add an HP Printer to a Wireless NetworkHow to Repair Dodgy or Broken Headphones Did this article help you? 49.4c02 Error Hp P3015 At this time we have no experience with the RoHS boards and data seems to show these later model boards do not have many problems. 49.4c02 Error Hp 4015 It takes between two and three minutes to get the chip hot enough to re-melt the solder.
I just did 2 more last night and plan on doing this to all over the next month. this contact form It seems ftp is the only way. Replace the USB or Cat5e cable.This error can also affect monochrome and color M-series multifunction printers. As soon as the printer is connected to the network the error appears. Hp Laserjet P3005 Firmware
If the job prints, go back tothe first application and try printing a different file. These are now being written to directly to the formatter. If the error persists, replace the firmware DIMM. 13. have a peek here Then we briefly heated the chip again then checked the temperature.
I don't think anyone knows exactly what is wrong with the job either. We found another user who was printing complex jobs from his Linux machine via a local print queue. The error occurs when users are trying to print from Adobe Acrobat Reader 9.x , however it is not always occurs on every documents that are opened with Adobe Acrobat Reader 9.x, hence only happened on few documents, depend on the content. 49.4c02 Error Hp 9050 Do not plug the printer into a power strip or a surge protector.
Extract the firmware update utility and the firmware. by skyout on May 22, 2008 at 2:04am Add comment Please sign in to comment 0 Nice job, it workd as you said. Remove the formatter board. Plug the printer's power and network cable back in.
If the message persists with different software applications and print jobs, disconnect all cables to the printer that connect it to the network or PC.5. In this network, start " cmd" in a window computer. Then use FTP to upload the new firmware into the "PORT" folder. The process completed quickly (less than 5 minutes to upload). After upgrading the firmware, the error code of 49.4C02 disappeared. 0 Datil OP [email protected] Oct 30, 2014 at 4:20 UTC Brand Representative for HP Caigen, thanks for returning to the post with your positive update. I was also monitoring your issue and did see in a different post that error code 49.4C02 can have many causes, including firmware, memory, etc. As some of the members here have indicated, a corrupt print job seems to have been the primary reason. Glad you were able to find a quicker way to upgrade your firmware...thus fixing your printer issue. Thanks also to @jaib for pointing out that updating the firmware had worked for him. 0 Pimiento OP ssharp65 Feb 19, 2015 at 1:37 UTC I just had this error on a P3005x, but I've had the similar issue on a variety of HP printers this year. At first I upgraded the firmware and then people were able to print, so I thought that is what the fix was...but it was just coincidence. Help Desk » Inventory » Monitor » Community » MESSAGES LOG IN Log in via Log In Remember me Forgot password? http://printers.iyogi.com/errors/printer-error-494c02.htmlHope this helps you.
by unknown on Dec 15, 2008 at 11:52pm Add comment Please sign in to comment 0 This is an extended warranty fix from an HP warranty center. This could be caused by corrupt NVRAM values. Its not all pdf's just certain ones. Initialize NVRAM only when absolutely necessary.
Go to "Device Settings" tab. 3. The problem went away when he drained his print queue. do you think i can get away with just replacing those printheads? i have calibrated a couple of times and the two pink colors are the weakest.
Becomean Author! Inspect job that caused the 49.4C02 error and re-submit the Adobe Acrobat Reader Job as "Print As Image". # [ WJ]: HPLJ 49.4C02 error 2015-08-18 06:29 pm Turn off the printer, turn on the printer and immediately after it goes ready the Data LED should blink - hit the cancel button, scroll down to cancel job. Turn the printer on.